QUESTION NO: 1
Which process provides insight into the demarcation between the automated part and the non-automated
part of the information provisioning?
Which process provides insight into the demarcation between the automated part and the non-automated
part of the information provisioning?
Correct Answer: A
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QUESTION NO: 2
Which activity belongs to the process End user support?
Which activity belongs to the process End user support?
Correct Answer: A
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QUESTION NO: 3
Which process determines a framework within which assignments can be given to IT providers?
Which process determines a framework within which assignments can be given to IT providers?
Correct Answer: C
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QUESTION NO: 4
What is a result of the process Transition?
What is a result of the process Transition?
Correct Answer: B
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QUESTION NO: 5
According to the customer database of a wholesaler, a customer is entitled to 15% discount on the invoice
total. After negotiation, the customer gets a discount of 20%. Who is responsible for modifying the
discount percentage for this customer in the customer database?
According to the customer database of a wholesaler, a customer is entitled to 15% discount on the invoice
total. After negotiation, the customer gets a discount of 20%. Who is responsible for modifying the
discount percentage for this customer in the customer database?
Correct Answer: A
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QUESTION NO: 6
Who takes the final decision as to when a functional change to a mainframe application is to be released
for use?
Who takes the final decision as to when a functional change to a mainframe application is to be released
for use?
Correct Answer: A
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QUESTION NO: 7
Which process deals with defining interfaces in the area of information provisioning between various
organizations?
Which process deals with defining interfaces in the area of information provisioning between various
organizations?
Correct Answer: C
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QUESTION NO: 8
The cluster Use management provides information about the reliability of the business data. For which
process is this input?
The cluster Use management provides information about the reliability of the business data. For which
process is this input?
Correct Answer: C
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