Identify ways in which an orgnisation can undertake qualitative research.
Select ALL that apply.
Various methods of communication are available, including face to face, by telephone or online.
Which THREE of the following interactions are best conducted face to face?
A company is considering introducing a new product into the market but has been advised to undertake some qualitative research prior to doing this. The marketing manager is uncertain as to what information it will get from this type of research.
Which of the following can be identified by carrying out qualitative research?
Which of the following best describes generic competitors?
Which THREE of the following are determinants of national competitive advantage outlined in Porter's Diamond?
J has been appointed project manager for a multimillion dollar upgrade to factory computer systems for his international organisation.
The organisation has decided to adopt the PRINCE2 project management methodology, of which J has knowledge from a previous post, but this was some time ago and his knowledge may need updating.
In order to achieve maximum success, J realises he will need to ensure that problems encountered at each phase of the project are used to inform later stages of the project.
Advise J at which stage of the project lessons learned should be recognised and applied to later stages, in order to prevent recurrence during the project:
During a formal disciplinary process being carried out within a business organisation, at what stage in the process should the employee under investigation receive a formal verbal warning?
According to Kurt Lewin, which of the following leadership styles was thought to result in the highest level of productivity and satisfaction?
DD is in charge of a group of twelve people involved in complex work. The group work together amicably and DD's leadership is valued. DD is supported by KK, who often deals with the group on behalf of DD.
Recently KK resigned for family reasons, along with another member of the group who became despondent with change and DD has now recruited new members to the group.
DD has found the group dynamics have changed and various members complain about what they are expected to do.
Which of the following is the least appropriate approach that DD should adopt to ensure the group reverts back to its former cohesiveness?
A company displaying creativity in its workforce, and an ability to react to the dynamic environment in which it operates, is most likely to avoid which of the approaches to strategy formulation listed below?
The role of competitor analysis, according to Wilson and Gilligan is threefold.
Which of the following does NOT apply?
Which of the models below identifies triggers for change from the macro environment?
A building project for developing new homes to customers' own specification is behind schedule and will incur penalty payments if the next milestone is not achieved on time.
Which of the following strategies would be appropriate in order to get the project back on track and that will not compromise customer satisfaction and could still minimse the overall cost of development?
Select All that apply.
From the following options, choose the appropriate ways of overcoming barriers in the communication process, from the perspective of the sender.
Select ALL that apply.
Hersey and Blanchard developed a theory of situational leadership which suggested that successful leaders should change their leadership style according to the maturity of the subordinates they are leading. This includes an assessment of their professional ability and their readiness to undertake set tasks.
Based on this theory, which leadership style would be best suited to a subordinate showing the highest levels of maturity, readiness, ability and willingness to tackle the work available?
"The ability to exert influence and make someone act according to your own preferences" is the definition of which of the following?
Which of the following does NOT describe the theory of the transformational super-leader?
H is the owner of a motorcycle dealership in Los Angeles which provides sales, repair and servicing of very large motorcycles, typically with engines larger than 1000cc. Over the years H has built up a renowned team of highly skilled technicians that are experts in this particular size of motorcycle. H believes that their skills are rare and difficult, if not impossible, to imitate by any competitor in the region.
Despite this advantage the company has been suffering from declining profits in the past three years and the marketing consultant has advised H to change the focus of the company towards small 50cc mopeds and scooters - because that "is clearly what the market is now wanting".
The change being proposed is:
According to Kurt Lewin which of the following leadership styles was thought to result in the highest level of productivity and satisfaction?
Which of the following is CIMA's definition of strategy?