ISQI UXQB Certified Professional for Usability and User Experience - Foundation Level - CPUX-F Free Exam Questions

A. A usability evaluation where users are asked to report subjective data into a questionnaire based on their experience of using an interactive system.

B. User surveys should be used to evaluate risk assessments and the general risk tolerance of users

C. User surveys can be used to evaluate users' satisfaction with an interactive system and to gather information on the context of use.

D. User surveys should be developed in accordance with the human-centred design

E. A usability evaluation where users are asked about information for usage in establishing personas

F. User surveys are not important in the human-centred design

A. Find a phone number that you can call to talk to someone about your rental contract

B. Tell me what you think of the website's home page

C. What is the charge for renting a GPS?

D. Rent a car that meets your needs from a location and for a period that suits you and your budget

E. Cancel a reservation that you had previously made

F. Rent a compact car from London Heathrow Airport. You need to collect the car tomorrow morning at 9 and return it to the same location, 4 days later at noon

A. A storyboard is a comic book style representation of a use scenario.

B. A storyboard mainly depicts personas as illustrations

C. A sequence of visual frames illustrating the interplay between a user and an envisioned interactive system.

D. The purpose of a storyboard is NOT similar to the purpose of a use scenario.

E. Low-fidelity prototypes are based on use scenarios and storyboards.

F. Storyboards can NOT be used to illustrate a current user experience.

A. Interviewee: "Sometimes the opening hours listed for attractions are not up to date" Interviewer: "We'll talk about that in a moment. First, I want to hear more about the types of attractions that interest you"

B. Interviewee: "I like restaurant reviews but I always read them carefully to find out if they're fake." Interviewer: "Can you explain what you mean by ;fake'?"

C. Interviewee: "It would be nice if the app could show me videos from past music festivals" Interviewer:
!iReally? What do you expect from a music festival?"

D. Interviewee: "Sometimes the French text is a bit silly. It's clearly written by someone..:1 Interviewer interrupts: "Should there be more pictures?"

E. Interviewee: "I am quite interested in design, so I would like to have an overview of museums and shops that show contemporary design" Interviewer: "Can you give me an example of a museum and a shop that you enjoyed?"

F. Interviewee: "I usually prefer quiet restaurants because they allow me to understand what people in my party are saying" Interviewer: ::Yes. I agree with that. Let me make a note of it. I love restaurants like i;Roligheden" ("Silence") in Copenhagen, which is very quiet indeed"

A. Ordering cards with correspondence to predictable contextual needs of the user and to commonly accepted conventions.

B. Card sorting is helpful to create a heuristic evaluation of a low-fidelity prototype

C. Card sorting is developed to order viable sorting algorithms

D. Card sorting can be used to create a human-centred navigation structure.

E. Card sorting is helpful to create story boards

F. A method for structuring information - such as menus in a navigation structure - that involves writing key concepts onto different cards and asking users to sort these cards into groups.

A. "We include management throughout our design process and ask them to approve the needs of our users"

B. "We continue to do usability evaluation until user requirements have been met"

C. "During interviews, prospective users came up with suggestions for all kinds of interesting features for the new website. Whenever this happened, we gathered feedback on those suggestions from other users"

D. "The design also addresses what happens before and after users use the new website, for example, promotional ads in other media, and emails that users receive after completing a purchase71

E. ''The results of the most recent usability test showed that we haven't fully understood the user needs, so we need to interview more users"

F. "We include users throughout our design process"

A. Remote usability testing

B. Creating a storyboard

C. Information architecture analysis through card sorting

D. Contextual interviews

E. Creating personas

F. Heuristic evaluation

A. Alice is a primary user of happyholidays.com; Bob, Carol and David are indirect users of happyholidays.com

B. Alice, Bob, Carol and David are primary users of happyholidays.com

C. Alice is a primary user of happyholidays.com; Bob, Carol and David are secondary users of happyholidays.com

D. Alice and Carol are primary users of happyholidays.com; David is a secondary user of happyholidays.com; Bob is an indirect user of happyholidays.com

E. Alice, Carol and David are primary users of happyholidays.com; Bob is not a user of happyholidays.com

F. Alice is a primary user of happyholidays.com; Carol and David are secondary users of happyholidays.com; Bob is not a user of happyholidays.com