Salesforce Certified Sales Cloud Consultant - CRT-251 Free Exam Questions

A. Universal Process Notation

B. Value Stream Map

C. Capability Model

A. Enhanced Email

B. Einstein Activity Capture

C. Salesforce Inbox

A. Track total opportunity pipeline by lead source and location.

B. Track total accounts created by lead source and location.

C. Track total cases submitted by lead source and location.

A. Re-define the sales process.

B. Establish goals and key metrics.

C. Run training in a sandbox environment.

A. Conduct a requirements workshop to gather user stories.

B. Use a collaboration tool to gather feedback from users.

C. Add Approval processes to enforce data standards.

A. Include the Forecast Manager field on the Account page layout.

B. Assign a role for each manager in the user role hierarchy.

C. Assign a Forecast Manager to each region.

A. The operations team can defer sharing calculations to decrease the risk of lock errors during the data update.

B. The organization-wide default should be set to Public before the update can be performed.

C. The Salesforce recycle bin needs to be emptied prior to realignment.

A. Picklist values are included in only one rule entry.

B. The picklist values are part of Lead assignment rule criteria.

C. A new web-to-lead form needs to be created to reflect the new picklist values.

A. Collaborate closely with the customer to discern their specific performance measurement requirements.

B. Rely on general industry standards to determine performance measurement criteria and system architecture.

C. Implement standardized performance measurement practices to ensure consistency across Sales Cloud.

A. Set obtainable metrics, goals, and milestones before the conference.

B. Implement Sales Cloud out of the box and iterate before the conference.

C. Reduce the scope and deploy Accounts and Contacts before the conference.

A. Invite only the subject matter experts to subsequent workshops.

B. Incorporate the new ideas into the solution design.

C. Remind the team of the purpose and scope of this project.

A. Implement a lead scoring strategy.

B. Create list views to filter on each lead source.

C. Implement lead assignment rules.

A. Import the prospects as Contacts and assign them to Accounts.

B. Import the list as new Leads and update the Lead Source to "Purchased Lead".

C. Import the list as new Leads and map the Campaign during import.

A. Utilize Sales Engagement to add an External ID to the data.

B. Download the Data Quality Analysis Dashboard from AppExchange.

C. Implement a data enrichment package from AppExchange.