SAP Certified Application Associate - SAP Service Cloud 1811 - C_C4C14_1811 Free Exam Questions

A. Additional fields become available for territory determination

B. Access restrictions for territories are not available

C. The Define Exceptions step is disabled

D. The Override Territory box is not available

A. Visit planer

B. Maintenace plan

C. Work distribution rule

D. Resource scheduler

A. Mass subticket cancellation

B. Mass subticket completion

C. Mass subticket creation

D. Mass subticket status update

A. Custom reports creation is supported with a guided procedure

B. Custom reports require new data sources

C. Custom calculated key figures are allowed

D. Custom reports can be created by sales employees

E. Variable selection is possible

A. Social media profiles

B. Van stock

C. Vendors

D. Opportunities

E. Service requests

A. They can attach Knowledge Base articles to tickets

B. They can navigate to SAP JAM to search for Knowledge Base articles

C. They can edit Knowledge Base articles in the agent workspace

D. They can view Knowledge Base group updates in the Feed pane

A. Processing type

B. Invoicing method

C. Scheduling relevant

D. Ticket type

A. The actual quantity is used in the billing request item

B. The target quantity is used in the billing request item

C. The actual quantity is used in the goods movement

D. The target quantity is used in the goods movement

A. To scope the system

B. To assign accounts to business users

C. To create business users

D. To restore system default settings

A. Approval process

B. Work center view

C. Code list restriction

D. Business configuration

E. Business role

A. The Report

B. Campaign

C. Maintenance plan

D. Activity

A. Ticket

B. Campaign

C. Customer

A. Coverage indicator

B. Processing type

C. Invoicing method

D. Scheduling relevant

A. Maintenance item counter reading

B. Maintenance item serial number

C. Maintenance product quantity value

D. Maintenance product measurement reading