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SAP Certified Application Associate - SAP Service Cloud Version 2 - C_C4H56I_34 Free Exam Questions

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Total 82 questions
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QUESTION NO: 1
Which configuration can you use to trigger a warning message based on custom logic?

Correct Answer: B Vote an answer
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QUESTION NO: 2
Which objects can you assign when you create a user? Note: There are 2 correct answers to this question.

Correct Answer: C,D Vote an answer
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QUESTION NO: 3
Which of the following objects can be replicated from SAP Service Cloud Version 2 to SAP S/4HANA?
Note: There are 2 correct answers to this question.

Correct Answer: B,D Vote an answer
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QUESTION NO: 4
What can you do with Microsoft Teams integration? Note: There are 3 correct answers to this question.

Correct Answer: A,B,D Vote an answer
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QUESTION NO: 5
Which of the following elements are mandatory to create a new product? Note: There are 2 correct answers to this question.

Correct Answer: B,C Vote an answer
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QUESTION NO: 6
What steps must the administrator perform to give service agents access to knowledge base articles? Note: There are 2 correct answers to this question.

Correct Answer: A,C Vote an answer
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QUESTION NO: 7
What functionality can you use to grant user access to an SAP S/4HANA transaction in SAP Service Cloud Version 2 as an administrator? Note: There are 2 correct answers to this question.

Correct Answer: B,D Vote an answer
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QUESTION NO: 8
Which elements can be used to determine the reaction time in Service Level Agreements? Note:
There are 2 correct answers to this question.

Correct Answer: B,C Vote an answer
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QUESTION NO: 9
Which access restriction types are available in SAP Service Cloud Version 2? Note: There are 3 correct answers to this question.

Correct Answer: B,C,E Vote an answer
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Total 82 questions

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