SAP Certified Associate - Organizational Change Management - C_OCM_2503 Free Exam Questions

A. Set up a survey within the project team

B. Analyze the differences between as-is and to-be processes

C. Conduct interviews and workshops with key project stakeholders

D. Define and assess key change impact metrics

A. It provides the enablement team members with the required tools to execute enablement activities

B. It ensures that everyone involved in enablement activities knows what needs to be done

C. It describes the enablement strategy and gives clear directions for the enablement team

D. It gives enablement team members a greater sense of ownership and increases team accountability

E. It increases transparency and visibility in the project team and helps to facilitate decision-making processes

A. Employee representative or works council

B. The project sponsor

C. The IT department

D. Senior managers of impacted business units

E. The HR department

A. Project management focuses on the hard factors, change management on the soft factors.

B. Project management focuses on the organizational level, change management on the individual and group level.

C. Project management focuses on the objectives of the project, change management on the vision of the project.

D. Project management focuses on the project tasks, change management on the cooperation within the project team.

A. Identify the key stakeholders and conduct a stakeholder analysis

B. Develop an initial change plan for the cloud project

C. Develop and align the change network strategy

D. Facilitate the role mapping process

E. Conduct a detailed change impact analysis

A. The number of impacted employees should be documented

B. The stakeholder identification is a one-time activity

C. A business unit should be broken down into about five stakeholder groups

D. Management teams are not listed as separate stakeholder groups

A. Design the future operating model for impacted business units and plan the implementation

B. Identify resource constraints within impacted business units and develop mitigation activities

C. Define new roles and responsibilities and adapt organizational policies and procedures

D. Develop personas for the communication of the change impact and create communication assets

A. Fear of increasing costs for the maintenance of the IT infrastructure

B. Concern regarding data privacy and security of cloud solutions

C. Doubt that the works council will agree to the new business processes

D. Belief that the new standard processes will not meet the business requirements

E. Impression of losing control and autonomy over your own data and systems

A. Extent of expected change impacts, distinguishing between few and many

B. Level of influence on the project success, distinguishing between low and high

C. Attitude towards the project, distinguishing between negative and positive

D. Degree of resistance, distinguishing between low and high