QUESTION NO: 1
A Career Services department plans to implement Salesforce. The consultant is preparing for the discovery session will the director and advising staff.
Which question should the consultant ask during the discovery session?
A Career Services department plans to implement Salesforce. The consultant is preparing for the discovery session will the director and advising staff.
Which question should the consultant ask during the discovery session?
Correct Answer: B
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QUESTION NO: 2
The director of graduate recruitment is interested in Education Cloud. Recruitment staff need to access Opportunity and Campaign Member information about students. The ITdirector is concerned about cost and suggests using other license types for recruitment users.
What should the consultant discuss with the client?
The director of graduate recruitment is interested in Education Cloud. Recruitment staff need to access Opportunity and Campaign Member information about students. The ITdirector is concerned about cost and suggests using other license types for recruitment users.
What should the consultant discuss with the client?
Correct Answer: A
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QUESTION NO: 3
Student Services is preparing to migrate student Incident and Incident Resolution data from its old system to a Salesforce.org that uses the Education Data Architecture (EDA).
Which objects should the consultant use?
Student Services is preparing to migrate student Incident and Incident Resolution data from its old system to a Salesforce.org that uses the Education Data Architecture (EDA).
Which objects should the consultant use?
Correct Answer: C
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QUESTION NO: 4
An institution has centralized email communications for alumni. Departments across the university should only be able to view their team ' s content.
What should a consultant recommend to meet this requirement?
An institution has centralized email communications for alumni. Departments across the university should only be able to view their team ' s content.
What should a consultant recommend to meet this requirement?
Correct Answer: C
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QUESTION NO: 5
A consultant is working with a customer who already uses Salesforce and wants to enable Education Cloud.
The consultant has confirmed that Education Cloud can work in the customer ' s existing environment.
Starting in a sandbox, which location should the consultant visit to enable Education Cloud in the existing environment?
A consultant is working with a customer who already uses Salesforce and wants to enable Education Cloud.
The consultant has confirmed that Education Cloud can work in the customer ' s existing environment.
Starting in a sandbox, which location should the consultant visit to enable Education Cloud in the existing environment?
Correct Answer: B
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QUESTION NO: 6
The Advancement office is replacing its old CRM system with Salesforce.
After creating its technology roadmap and fundraising timeline, the new Salesforce environment may go live during amajor capital fundraising campaign.
Which critical factor should the consultant identify?
The Advancement office is replacing its old CRM system with Salesforce.
After creating its technology roadmap and fundraising timeline, the new Salesforce environment may go live during amajor capital fundraising campaign.
Which critical factor should the consultant identify?
Correct Answer: C
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QUESTION NO: 7
A university plans to implement Salesforce. The project lead is drafting a communication plan and has asked the consultant to provide examples of communications to send after implementation.
Which communication example should a consultant recommend?
A university plans to implement Salesforce. The project lead is drafting a communication plan and has asked the consultant to provide examples of communications to send after implementation.
Which communication example should a consultant recommend?
Correct Answer: C
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QUESTION NO: 8
The Advancement department wants to extend its Salesforce environment to support event management, including registration pages, ticketing, and agenda-building functionality.
Which solution should the consultant recommend?
The Advancement department wants to extend its Salesforce environment to support event management, including registration pages, ticketing, and agenda-building functionality.
Which solution should the consultant recommend?
Correct Answer: C
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QUESTION NO: 9
The IT administrator at a university would like to understand the Table-Driven Trigger Management (TDTM) framework in the Education Data Architecture (EDA).
What is a benefit the consultant shoulddiscuss with the client?
The IT administrator at a university would like to understand the Table-Driven Trigger Management (TDTM) framework in the Education Data Architecture (EDA).
What is a benefit the consultant shoulddiscuss with the client?
Correct Answer: A
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QUESTION NO: 10
The director of advancement at a small college requests report access for a dozen alumni volunteers who will call potential donors. The volunteers willuse Customer Community Plus licenses. The consultant has set up a profile for the volunteers.
What should the consultant set up so the volunteers can create and edit reports as external users?
The director of advancement at a small college requests report access for a dozen alumni volunteers who will call potential donors. The volunteers willuse Customer Community Plus licenses. The consultant has set up a profile for the volunteers.
What should the consultant set up so the volunteers can create and edit reports as external users?
Correct Answer: B
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