HP Servicing HP Desktops , Workstations , and Notebooks - HP2-H08 Free Exam Questions

A. to enable HP applications

B. to reactivate the operating system

C. to verify the original computer configuration

D. to activate pre-installed software

E. to ensure that the product is covered under warranty

A. RAID/AHCI SATA emulation must be enabled.

B. A second SATA hard drive must be added.

C. RAID must be enabled in the BIOS.

D. The minimum required memory must be installed.

E. System firmware must be updated.

A. Microsoft Windows System Information

B. Channel Services Network (CSN)

C. customer-supplied service records

D. The Service Media Library (SML)

A. Install an activation strip.

B. Use a protector plate.

C. Install processor drivers.

D. Replace the thermal grease.

A. BIOS diagnostics

B. HP Help and Support

C. HP Memory Manager

D. Windows Memory Test

A. Replace the battery under warranty as long as the notebook is still under warranty.

B. Tell the customer that the battery warranty does not cover battery degradation.

C. Recalibrate the battery to increase the battery capacity.

D. Advise the customer to purchase an HP Care Pack to cover the battery replacement.

A. Check the HP website for latest BIOS or microcode update.

B. Replace the defective processor.

C. Check the CPU driver for the latest version.

D. Set the CMOS microcode settings to the default.

A. It adjusts the color of the display according to the external light sources.

B. It allows the use of a digitizer for point-and-click display functionality.

C. It automatically locates and hides defective pixels by changing their color.

D. It produces consistent color across digital devices and applications.

A. slimline desktop

B. mobile workstation

C. notebook

D. desktop workstation

A. processor

B. system board

C. hard drive

D. memory