ICF Associate Certified Coach - ICF-ACC Free Exam Questions

A. Ask the client about what they know about their preferred learning style and enquire whether using a whiteboard would be a good idea.

B. Tell your client that you are not able to work with them, as you are not a visual and creative person, therefore not a good coaching match.

C. Let your client know that to solve problems it is more important to be rational and to approach the problem from a more sensible point of view.

D. Bring a whiteboard into the coaching session where you and the client can use the space to draw pictures, connections, or add any visual aids that might encourage your client's learning.

A. Share observations to create new learning for the client

B. Agree with the client on their overall goals.

C. Support the client by showing empathy

D. Acknowledge what is hard for the client

A. Correspond with the supervising coach verbally so there is no need to share the client's information in writing

B. Tell the client that the information needs to be shared with the supervisory coach so the coach can learn from the feedback

C. Add a statement to the client's contract describing how information will be shared with the supervising coach

A. Help the client think about ways he/she could remind him/herself.

B. Reject that demand-you are not the client's nanny.

C. Call them-you are a service provider after all.

D. Tell the client that this will cost extra.

A. Inform the client that the time is almost up and close the session with some insights gained.

B. Inform the client that the time is almost up and ask how they would like to close.

C. Inform the client that the time is almost up and share what stood out for you as a coach during the session.

D. Inform the client that the time is up, but in the last 2 minutes you can summarize the session for the client.

A. Hove you considered checking with your boss before you act on this

B. Do you want to stay with organization after investing so much?

C. Are there risks with this plan that you are not considering?

D. How would your life change if you made that choice?

A. Talking a client through a difficult decision

B. Brainstorming with the client ideas for improving a situation

C. Helping the client diagnose the signs of a physical condition

D. Asking questions designed to uncover a clients true needs

A. After assessment are completed

B. Before the coaching begins

C. Before scheduling o second session

D. By the end of the first session

A. Tell the client that you like her a lot and that she should not be so negative.

B. Remind the client that coaching is forward-looking.

C. Ask the client if she always is this negative about herself.

D. Invite a reframe and say that sometimes people become frustrated when something is really important to them-might this be the case here?