ISM Leadership and Transformation in Supply Management - LEAD Free Exam Questions

QUESTION NO: 1
A supply management department experiences a high number of sexual harassment complaints, resulting in the dismissal of the department manager. The new manager is tasked with improving discipline and creating a more positive, productive environment. Which of the following is the MOST effective course action for the new manager to take?

Correct Answer: A Vote an answer
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QUESTION NO: 2
A buyer for TUV, Inc. transfers to headquarters from one of the company's subsidiaries. The buyer creates performance concerns for the department by ignoring policies regarding attendance, failing to document transactions properly and lacking focus. The department manager learns that the buyer did not receive training following the transfer because TUV's policies and procedures at headquarters differ only slightly from those within the divisions. Given this situation, which of the following is the BEST course of action for the department manager to take?

Correct Answer: B Vote an answer
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QUESTION NO: 3
DEF, Inc. is finalizing a contract to have its head office refurbished. Within its budget of $1.2 million there is a general risk fund of $30,000. The building is old, and the electrical wiring drawings do not appear up to date. The total project bid from Supplier X is $1 million. This includes a fee of $20,000 for updating electrical wiring drawings and the contractors' risk fund of $100,000, half of which is for building-related issues, and half of which is for electrical issues.
DEF decides to assume the risk of electrical issues. What is the contract price paid to Supplier X?

Correct Answer: A Vote an answer
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QUESTION NO: 4
A supply manager recently graduated from college is hired by a manufacturing organization as a buyer of industrial chemicals. The new supply manager has limited knowledge of chemicals and the marketplace. In this situation, which of the following is the FIRST step the supply manager should take?

Correct Answer: B Vote an answer
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QUESTION NO: 5
CDE, Inc. designates a team comprised of finance and procurement professionals to develop and implement a "No PO/No Pay" policy for the organization. The goal is for the firm to have 100% purchase order (PO) usage. The team spends twelve months re-structuring processes, defining metrics, and conducting employee training sessions on the policy. However, six months after launch, the level of PO adoption shows only a modest increase from 9% to 12%. Which of the following could the team have done to BEST ensure greater success in this initiative?

Correct Answer: C Vote an answer
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QUESTION NO: 6
A supply manager is responsible for managing a team of transactional buyers. While reviewing transaction logs, the supply manager notices that one of the buyers is listed as the requisitioner on an unusually large number of the purchase orders. The supply manager suspects improper activity and wants to investigate the matter further. Given this situation, which of the following will be MOST useful to the supply manager?

Correct Answer: D Vote an answer
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QUESTION NO: 7
In a closed-loop recycling process, waste material is

Correct Answer: D Vote an answer
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QUESTION NO: 8
A supply manager is serving on a large-scale project team in another country. To encourage the team's efforts, an early completion incentive is linked to the project. During an on-site visit, a local government official pulls the supply manager aside and offers to expedite a required approval in return for a $500 "administration" fee paid in cash.
Given this situation, which of the following is the MOST appropriate course of action for the supply manager to take?

Correct Answer: A Vote an answer
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QUESTION NO: 9
Which of the following refers to the identification, analysis, determination, procurement and fulfillment of the goods and services an organization needs to meet short- and long-term objectives?

Correct Answer: D Vote an answer
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QUESTION NO: 10
DEF, Inc. is a large global manufacturer. Two of DEF's supply managers, who are located in offices in different countries, are assigned to lead a new product development team. The team is to be comprised of two stakeholders from each of the supply managers' locations. The supply managers, as well as their respective departments, have had some friction between them in the past, and there is concern they will not be able to work together effectively on this project. Of the following, the BEST approach for assigning stakeholders to the team would be for the supply managers to

Correct Answer: B Vote an answer
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QUESTION NO: 11
Supply management can track supplier performance, send alerts on important dates and generate reports for compliance officers through which of the following?

Correct Answer: B Vote an answer
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QUESTION NO: 12
XYZ Company has expanded its operations into two new countries over the past six months. Due to the cultural differences within the new countries, the firm's senior manager of procurement believes that qualitative key performance indicators (KPIs) need to be collected along with existing quantitative KPIs in order to accurately measure the success of the firm. XYZ has never used qualitative KPIs in the past. Given this situation, which of the following should the senior manager do before proposing the qualitative KPIs to the executive team?

Correct Answer: A Vote an answer
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QUESTION NO: 13
A vice president of sourcing is concerned that sourcing managers are not consistently including diverse suppliers in competitive bidding events, even though the organization has a formal supplier diversity program in place. Which of the following is the BEST action for the VP to take to increase inclusion of diverse suppliers?

Correct Answer: A Vote an answer
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