QUESTION NO: 1
A sports club rents out its playing field, the name tor this business process is 'book playing field'. If the playing field is available, the booking is accepted and the following steps are immediately undertaken by a staff member
1. Details of the booking are recorded on the club's computer system;
2. A new hooking record is created (manual record).
3. The amount of the deposit taken is recorded on the booking record (manual record);
4. The staff member records the booking on a planning chart (manual record),
5. An electronic booking confirmation is automatically sent to the customer,
6. A copy of the booking record is sent to the club manager (manual record) How SHOULD these steps be reflected on the swimlane for the business process 'book playing field?
A sports club rents out its playing field, the name tor this business process is 'book playing field'. If the playing field is available, the booking is accepted and the following steps are immediately undertaken by a staff member
1. Details of the booking are recorded on the club's computer system;
2. A new hooking record is created (manual record).
3. The amount of the deposit taken is recorded on the booking record (manual record);
4. The staff member records the booking on a planning chart (manual record),
5. An electronic booking confirmation is automatically sent to the customer,
6. A copy of the booking record is sent to the club manager (manual record) How SHOULD these steps be reflected on the swimlane for the business process 'book playing field?
Correct Answer: C
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QUESTION NO: 2
The following statements have been made about the process view of an organisation a) Used by employees to describe where they work in an organisation b) Defines the internally recognisable formal structure of an organisation c) Incorporates actors from a number of different organisational teams d) Emphasises the need for cooperation between actors from different parts of an organisation Which of these statements is/are TRUE?
The following statements have been made about the process view of an organisation a) Used by employees to describe where they work in an organisation b) Defines the internally recognisable formal structure of an organisation c) Incorporates actors from a number of different organisational teams d) Emphasises the need for cooperation between actors from different parts of an organisation Which of these statements is/are TRUE?
Correct Answer: D
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QUESTION NO: 3
LIoyd works as a counter supervisor in the local branch of a national bank. LIoyd is responsible for ensuring that the back's cash machine has sufficient money.
The money for the cash machine has to be from the back's cash processing center, which supplies new and good quality banknotes. The cash machines can be topped-up with cash from the tills, but the poorer quality banknotes often cause the cash machine to jam.
LIoyd has the check the machine's cash levels and place an order for new notes by 3pm for delivery the following working day.
Which is the BEST performance measure for the task Maintain cash machine level's?
LIoyd works as a counter supervisor in the local branch of a national bank. LIoyd is responsible for ensuring that the back's cash machine has sufficient money.
The money for the cash machine has to be from the back's cash processing center, which supplies new and good quality banknotes. The cash machines can be topped-up with cash from the tills, but the poorer quality banknotes often cause the cash machine to jam.
LIoyd has the check the machine's cash levels and place an order for new notes by 3pm for delivery the following working day.
Which is the BEST performance measure for the task Maintain cash machine level's?
Correct Answer: B
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QUESTION NO: 4
The following is an activity diagram of a trail company's rules determining ticket type.
Twoelementsof the business rule shown are:
All travel before 10am is at Full Fare and only Standard Ticket are issued.
Off Peak tickets are issued for travel after 10am.
What is another element of this rule?
The following is an activity diagram of a trail company's rules determining ticket type.
Twoelementsof the business rule shown are:
All travel before 10am is at Full Fare and only Standard Ticket are issued.
Off Peak tickets are issued for travel after 10am.
What is another element of this rule?
Correct Answer: B
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QUESTION NO: 5
A business analyst has suggested that a process map should be built by first examining the product and services the organization provides. Before considering what process are needed to deliver these products and services.
Which model would support this approach to building a process map?
A business analyst has suggested that a process map should be built by first examining the product and services the organization provides. Before considering what process are needed to deliver these products and services.
Which model would support this approach to building a process map?
Correct Answer: A
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