QUESTION NO: 1
Which two dependencies do you enforce with a WAIT step? (Choose two.)
Which two dependencies do you enforce with a WAIT step? (Choose two.)
Correct Answer: C,D
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QUESTION NO: 2
Which two of the following scenarios are good candidates for rule delegation? (Choose two.)
Which two of the following scenarios are good candidates for rule delegation? (Choose two.)
Correct Answer: A,C
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QUESTION NO: 3
You have created a new report that contains a list of employees, hire dates, and managers. You have been asked to display each manager in a row. Beneath each manager row, you must list the employees of the manager and their hire dates.
How do you support this request?
You have created a new report that contains a list of employees, hire dates, and managers. You have been asked to display each manager in a row. Beneath each manager row, you must list the employees of the manager and their hire dates.
How do you support this request?
Correct Answer: C
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QUESTION NO: 4
Consider this requirement for a business transaction:
If approved, the request is forwarded to the Fulfilment department
If the manager rejects the request, it is sent back to the employee for reconciliation or cancellation The Fulfillment department will process the request if the requested items are in stock An employee submits a request to purchase equipment. The request is sent to the manager for review and approval.
Select the case life cycle design that most closely follows the guidelines for identifying and naming stages.
Consider this requirement for a business transaction:
If approved, the request is forwarded to the Fulfilment department
If the manager rejects the request, it is sent back to the employee for reconciliation or cancellation The Fulfillment department will process the request if the requested items are in stock An employee submits a request to purchase equipment. The request is sent to the manager for review and approval.
Select the case life cycle design that most closely follows the guidelines for identifying and naming stages.
Correct Answer: D
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QUESTION NO: 5
Consider the following user story: As a customer, I want to be able to cancel an open service request at any time.
Select the configuration option that satisfies the user story.
Consider the following user story: As a customer, I want to be able to cancel an open service request at any time.
Select the configuration option that satisfies the user story.
Correct Answer: A
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QUESTION NO: 6
An airline has the following requirement:
A passenger requiring a service animal must document the type of animal, the size of the animal, and any relevant medical information the crew may need during the flight. The application prompts the passenger for this information when the passenger declares that they will travel with a service animal.
How do you configure the case life cycle to meet this requirement?
An airline has the following requirement:
A passenger requiring a service animal must document the type of animal, the size of the animal, and any relevant medical information the crew may need during the flight. The application prompts the passenger for this information when the passenger declares that they will travel with a service animal.
How do you configure the case life cycle to meet this requirement?
Correct Answer: D
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