QUESTION NO: 1
Users are spending excess time researching duplicate cases to determine whether to process or resolve the cases. Which two options allow you to reduce the number of potential duplicate cases?
(Choose Two)
Users are spending excess time researching duplicate cases to determine whether to process or resolve the cases. Which two options allow you to reduce the number of potential duplicate cases?
(Choose Two)
Correct Answer: B,C
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QUESTION NO: 2
An application contains a case type named Time Off. HR requests a report that returns the ID and name of any employee for whom an open Time Off case does not exist.
The ID and Name properties are defined for the class Data-Employee-, and an ID property is also defined for the Time Off class. The ID property in the Time Off class points to records in Data-Employee-.
Select the approach you use to create this report.
An application contains a case type named Time Off. HR requests a report that returns the ID and name of any employee for whom an open Time Off case does not exist.
The ID and Name properties are defined for the class Data-Employee-, and an ID property is also defined for the Time Off class. The ID property in the Time Off class points to records in Data-Employee-.
Select the approach you use to create this report.
Correct Answer: C
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QUESTION NO: 3
In which order are rules and data instances applied for a connector?
- Data Page/Activity
- Data Transform (from application data structure to integration clipboard structure)
- Mapping rule (from integration clipboard structure to format specified by the target service)
- Connect rule
- Data Transform (from integration clipboard structure to application data structure)
- Mapping rule (from format received by the service to integration clipboard structure)
In which order are rules and data instances applied for a connector?
- Data Page/Activity
- Data Transform (from application data structure to integration clipboard structure)
- Mapping rule (from integration clipboard structure to format specified by the target service)
- Connect rule
- Data Transform (from integration clipboard structure to application data structure)
- Mapping rule (from format received by the service to integration clipboard structure)
Correct Answer: A
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QUESTION NO: 4
A ________ defines the look and feel of an application.
A ________ defines the look and feel of an application.
Correct Answer: B
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QUESTION NO: 5
Which requirement can be implemented through circumstancing?
Which requirement can be implemented through circumstancing?
Correct Answer: A
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QUESTION NO: 6
Which scenario might benefit from using a temporary case?
Which scenario might benefit from using a temporary case?
Correct Answer: A
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QUESTION NO: 7
When processing an auto accident claim, the system requires three approvals: Approval from the adjuster who inspected the car, approval from the medical administrator who provided medical care to the insured, and approval from the insurance agent who verified the claim.
How do you implement the requirements so each approver can work independently?
When processing an auto accident claim, the system requires three approvals: Approval from the adjuster who inspected the car, approval from the medical administrator who provided medical care to the insured, and approval from the insurance agent who verified the claim.
How do you implement the requirements so each approver can work independently?
Correct Answer: B
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QUESTION NO: 8
An insurance claim case is field by a customer and assigned a claim type (fire, flood, or theft). The claim contains a list of loss items. Which of the data would you store in a local data source?
An insurance claim case is field by a customer and assigned a claim type (fire, flood, or theft). The claim contains a list of loss items. Which of the data would you store in a local data source?
Correct Answer: A
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