Salesforce Communications Cloud Accredited Professional (AP) - Salesforce-Communications-Cloud Free Exam Questions [2026]

QUESTION NO: 1
ABC telecom is using the communication cloud for the B2C business, The B2B business now wants a new quoting solution for their complete B2B products. B2B customers are large enterprises with hundreds of sites, B2B sales representative wants to configure different products based on sites requirements, group sites together, apply discount as per negotiated price and generate a multi-site proposal document. What Solution should a consultant recommend to meet the requirement above?

A. Use Communication Cloud CPQ multisite Quote Capture to upload a site list and configure offers for the sites

B. Leverage the communication cloud (CPQ) master quote and group quote capability to associate service accounts to group quotes. Each location can be associated with Quote Line Item

C. Use Communication Cloud CPQ to create a quote associated with multiple service Accounts Import a list of Sites to represent service Account and configure offers.

D. Use Enterprise Sales Management Quote Negotiation Process to capture Multi-site quote by uploading the site list and configuring the offers for the sites.

Discussion 0

Correct Answer: B Vote an answer

Explanation: Only visible for Actual4test members. You can sign-up / login (it's free).

QUESTION NO: 2
Universal Connect (UC) offers only internet service. However, they plan on extending their offering to include TV services for the existing customers. Fulfillment of Internet and TV orders will only require customers to activate one access line.
Consultant plans on mapping Internet and TV products to the same technical product for the access line using decomposition, but there is a common attribute called "Installation Type" on the internet and TV offer. What will be the consultant see as a result if the consumer order internet and TV together?

A. An error at runtime no value will be assigned to the attribute "installation Type" on the technical product

B. An error at design time, an error will be returned while configuring the decomposition relationship because of the duplicate attributes

C. No error will be returned the "installation type" will be copied as empty/null after decomposition on the technical product

D. No errors will be returned the value for 'Installation type' on the technical product will be set to most recently modified attribute.

Discussion 0

Correct Answer: D Vote an answer

Explanation: Only visible for Actual4test members. You can sign-up / login (it's free).

QUESTION NO: 3
ABC telecom wishes to offer certain offers to retain its outgoing customers. They would like to give pricing adjustments across the catalog. They also want their agent to have the ability to give runtime adjustments and wish to have the approval process defined around the same. Which features should the consultant suggest to address the above requirements.

A. Promotions

B. Customizations using CPQ Hooks

C. Adjustment using Context rules

D. Discounts.

Discussion 0

Correct Answer: C,D Vote an answer

Explanation: Only visible for Actual4test members. You can sign-up / login (it's free).

QUESTION NO: 4
Universal containers want to include Product A every time they sell the bundle B. Users can opt out this product if they want but cannot take a quantity of more than 1 per bundle. How should a consultant configure the product in the system?

A. Configure the cardinality Min as 0, Max 1 and default as 1.

B. Configure the cardinality Min as 1, Max 1 and default as 1

C. Add a Recommendation rule for Product A when bundle B is added

D. Add an Auto Add rule to include product A with bundle B

Discussion 0

Correct Answer: A Vote an answer

Explanation: Only visible for Actual4test members. You can sign-up / login (it's free).

QUESTION NO: 5
UC uses communication cloud but their legacy system has a large products module on a per stock keeping Unit ( SKU) basis. UC wants to rationalize their product catalog What are the three options should consultant configure to meet this requirement

A. Pricing plan

B. Attribute

C. Calculation Matrix

D. Fields

E. Price lists

Discussion 0

Correct Answer: A,B,D Vote an answer

Explanation: Only visible for Actual4test members. You can sign-up / login (it's free).

QUESTION NO: 6
UC is a communication service provider using communication cloud. UC done migration by successfully loading full data set into a Full copy sandbox with no errors. UC have started loading data in production.
What two action a consultant shall recommend once the load is completed in production?

A. Inform the business that data migration is completed and errors resolved in development

B. Raise support case to retrieve a data load report to summarize the data load.

C. Validate that the resulting volumes in production match expectation, and spot check record for individual corrosiveness

D. Analyze and resolve any errors that were encountered and perform additional data load for any failed records

Discussion 0

Correct Answer: C,D Vote an answer

Explanation: Only visible for Actual4test members. You can sign-up / login (it's free).

QUESTION NO: 7
UC have completed migration into developer org. Now they are using partial copy sandbox. What are the two reason why consultant should recommend doing a full data load in full copy sandbox before production load?

A. To understand how long, the data load in production should take

B. To identify the metadata related error not previously seen with a subset of data

C. To identify the data error that was not surfaced during testing with subset of data

D. To identify the risk of hitting governor limit with the production load

Discussion 0

Correct Answer: C,D Vote an answer

Explanation: Only visible for Actual4test members. You can sign-up / login (it's free).

QUESTION NO: 8
Universal containers (UC) is a communication service provider using commination cloud. UC plans to migrate their B2C customer and their customer services into communication cloud. UC have configured the products in the Enterprise product catalog. Which entities must be migrated and in which sequence to accomplish the migration?

A. User, Contacts, Consumer Account, Billing Account, Service Account, Subscriptions, Assets

B. User, Consumer Account, Billing Account, Service Account, Contacts, Assets Line Items, Assets

C. User, Person Account, Billing Account, Service Account, Contacts, Assets.

D. Users, Consumer Account, Billing Account, Service Account, Contacts, Assets

Discussion 0

Correct Answer: C Vote an answer

Explanation: Only visible for Actual4test members. You can sign-up / login (it's free).

QUESTION NO: 9
UC sales 8 similar home phone offering commercial offerings to its customers. UC wants commercial offering decompose to the same CFS Technical product. What shall consultant recommend to achieve this requirement.

A. Create one decomposition relationship each from all commercial offerings to the same technical product

B. Create multiple decomposition relationship from all commercial offering to the same technical product and set the parent class product to order item

C. Create multiple decomposition relationship from all commercial offering to the same technical product and set the parent class product to Account.

D. Create one decomposition relationship each via one parent class product from all commercial offerings

Discussion 0

Correct Answer: A Vote an answer

Explanation: Only visible for Actual4test members. You can sign-up / login (it's free).

QUALITY AND VALUE

Tested and Approved

Easy to Pass

Try Before Buy

RECENT DISCUSSIONS

Useful Links

Contact Us