QUESTION NO: 1
Which two actions should an Administrator execute when a tier is changed manually?
Which two actions should an Administrator execute when a tier is changed manually?
Correct Answer: C,D
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QUESTION NO: 2
A company has decided to use Loyalty Management for customer retention, which will lead to increased revenue. Based on market research, the company decided to make the points available for its Loyalty Program Members after the return period of 14 days is over.
What is the best solution to meet the company ' s business requirements?
A company has decided to use Loyalty Management for customer retention, which will lead to increased revenue. Based on market research, the company decided to make the points available for its Loyalty Program Members after the return period of 14 days is over.
What is the best solution to meet the company ' s business requirements?
Correct Answer: B
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QUESTION NO: 3
Universal Containers (UC) has defined a points-basedLoyalty Program, and the Loyalty members must receive an email with the point balance every time it is updated.
What should the Salesforce Administrator set up to enable a real-time currency model?
Universal Containers (UC) has defined a points-basedLoyalty Program, and the Loyalty members must receive an email with the point balance every time it is updated.
What should the Salesforce Administrator set up to enable a real-time currency model?
Correct Answer: D
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QUESTION NO: 4
Northern Trail Outfitters (NTO) has launched a new promotion, which gives a hat and a pair of gloves to each member of the Loyalty Program that bought a coat in winter. However, winter has arrived, and the reports are missing information about the voucher definition of hat and gloves associated with any existing voucher and have found that thereare transactions that contain the coat product.
Which two options should the Loyalty Administrator review to verify why the promotion vouchers associated with the members who have bought coats are missing?
Northern Trail Outfitters (NTO) has launched a new promotion, which gives a hat and a pair of gloves to each member of the Loyalty Program that bought a coat in winter. However, winter has arrived, and the reports are missing information about the voucher definition of hat and gloves associated with any existing voucher and have found that thereare transactions that contain the coat product.
Which two options should the Loyalty Administrator review to verify why the promotion vouchers associated with the members who have bought coats are missing?
Correct Answer: A,D
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QUESTION NO: 5
The VP of Loyalty at Northern Trail outfitters(NTO) Retailers has decided to implement a Loyalty program to increase customer spending and improve customer lifetime value.
Which two features should be configured in Salesforce Loyalty Management?
The VP of Loyalty at Northern Trail outfitters(NTO) Retailers has decided to implement a Loyalty program to increase customer spending and improve customer lifetime value.
Which two features should be configured in Salesforce Loyalty Management?
Correct Answer: A,B
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QUESTION NO: 6
The Management team at Cloud Kicks is required to analyze what earning activities are available in the Loyalty Program. What type of user access does the Management Team need to have this information visible in the reports?
The Management team at Cloud Kicks is required to analyze what earning activities are available in the Loyalty Program. What type of user access does the Management Team need to have this information visible in the reports?
Correct Answer: A
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QUESTION NO: 7
For the integration of Loyalty Management and Service Cloud, which two methods should a Technical Consultant use forassociating a Loyalty Program Member with a Case?
For the integration of Loyalty Management and Service Cloud, which two methods should a Technical Consultant use forassociating a Loyalty Program Member with a Case?
Correct Answer: B,C
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