2026 New Training Course Consumer-Goods-Cloud-Accredited-Professional Tutorial Preparation Guide
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The Consumer Goods Cloud is a powerful platform that is designed to help businesses within the consumer goods industry to improve their sales and marketing efforts. This platform is designed to provide businesses with a comprehensive view of their customers and their sales data, allowing them to make data-driven decisions that can help to improve their bottom line.
NEW QUESTION # 75
Which KPIs can be derived using Planogram detection?
- A. Out of Stock, Share of Shelf, SKU Facings
- B. Out of Stock,Shelf Size, SKU Facings
- C. Out of Stock, Shelf Size, Brand Facings
- D. Out of Stock, Share of Shelf, Brand Facings
Answer: A
Explanation:
Out of Stock, Share of Shelf, and SKU Facings are three KPIs that can be derived using Planogram detection.
A Planogram is a visual representation of how products should be arranged on a shelf. Planogram detection is a feature that uses Einstein Vision to compare the actual shelf image with the expected planogram image and calculate metrics such as:
* Out of Stock, which measures the percentage of products that are missing from the shelf.
* Share of Shelf, which measures the percentage of space occupied by a product or brand on a shelf.
* SKU Facings, which measures the number of times a product SKU is visible on a shelf. Verified References: [Salesforce Consumer Goods Cloud Implementation Guide], page 23-24.
NEW QUESTION # 76
Universal Containers (UC) is implementing Communications Cloud. One of the KPIs for their digital transformation is to reduce time-to-market for new products and product changes since it currently takes them three months end-to-end to launch a new product.
Which two actions will help measure product time-to-market in Communications Cloud?
- A. Create a Salesforce Report on the EPC Project object to track the product time-to-market
- B. Leverage the EPC Project functionality to track the product related configurations
- C. Create a Salesforce Report on the Product object to track the product time-to-market
- D. Create a Product Time-To-Market app from a template in CRM Analytics to track the product time-to-market
Answer: A,B
Explanation:
Salesforce Communications Cloud includes the Enterprise Product Catalog (EPC), which provides a structured and measurable approach to product lifecycle management. To track and measure time-to-market, Salesforce recommends leveraging the EPC Project framework, which is specifically designed to manage, bundle, and monitor product-related changes-from initial design through testing and deployment.
Option A: Leverage the EPC Project functionality
EPC Projects act as containers for all product modifications, including Product Specifications, Pricing, Rules, Attributes, and Versions. They include timestamps for creation, modification, approval, and deployment. Public Salesforce EPC guidance highlights Projects as the recommended mechanism for governance, visibility, and tracking across the product lifecycle. EPC Projects therefore provide the primary dataset required to calculate time-to-market (TTM).
Option C: Create a Salesforce Report on the EPC Project object
Because EPC Project records store metadata about the start, modification, and completion dates of product work, Salesforce Reports on the EPC Project object allow UC to measure cycle times directly. Using reporting tools, UC can track KPIs such as:
Time from Project creation to approval
Time from design to activation
TTM per product type or product launch initiative
Delays in approval or deployment
Why not B or D?
B (CRM Analytics template) - Salesforce does not provide a predefined "Product Time-To-Market" app template specific to EPC, and TTM cannot be measured solely from analytics without EPC Project metadata.
D (Reporting on Product object) - Product records themselves do not reflect lifecycle timestamps or governance workflows, so they cannot measure TTM accurately.
NEW QUESTION # 77
Which methodology does Salesforce Maps offer to facilitate the addition of geocoordinates for each retail store location by an admin?
- A. Set up a batch job through Salesforce Maps automation to read an address field and add geocoordinates to selected fields,
- B. Under geolocation in setting, enable the 'automate geocoordinate mapping to retail store' option.
- C. Click on the individual retail store marker and copy/paste the coordinates from the tooltip to the corresponding retail store longitude and latitude fields.
- D. Create a new map layer containing the desired retail store locations and execute the 'add geocodes' mass action.
Answer: A
NEW QUESTION # 78
Which User persona manages day-to-day Retail Execution processes such as creating visits, creating tasks, and assigning visits to Field Representatives?
- A. Divisional Manager
- B. Sales Manager
- C. Category Manager
- D. Store Manager
Answer: B
NEW QUESTION # 79
Where are the results (actual values) of Custom Task KPIs stored?
- A. In the Retail Visit KPI record
- B. In the custom object.
- C. In the Visit Record
- D. In the Retail Store KPI record
Answer: A
NEW QUESTION # 80
Alpine, a Consumer Goods company, is sending new product introduction samples to outlets via their distributors who are using Alpine's field execution app. How can Alpine keep track of the inventory of the samples in the field?
- A. By creating delivery tasks for the distributors and track the shipping document status
- B. By creating delivery tasks for the distributors and monitor their on hand inventory for the sample Product's Stock Keeping Unit (SKU).
- C. By assigning the asset to a custom task type and make the distributors enter the delivered quality
- D. By creating a report for store locations to monitor the on hand inventory
Answer: B
Explanation:
To keep track of the inventory of the samples in the field, Alpine can create delivery tasks for the distributors and monitor their on hand inventory for the sample Product's Stock Keeping Unit (SKU). A delivery task is a type of action plan task that allows a field rep to deliver products to a retail store. A product SKU is a unique identifier for a product that can be scanned and tracked in inventory systems. By creating delivery tasks and monitoring product SKUs, Alpine can ensure that the distributors have enough samples to distribute and also track how many samples have been delivered to each store. Verified Reference: [Salesforce Consumer Goods Cloud Implementation Guide], page 28-29.
NEW QUESTION # 81
With which object is the promotion object directly associated?
- A. Promotion Channel
- B. Retail Store
- C. Products
- D. Retail Store Group
Answer: A
Explanation:
The Promotion object is directly associated with the Promotion Channel, which links promotional activities to specific channels and locations for execution.
NEW QUESTION # 82
Which of the following is accurate regarding the Einstein Vision model?
- A. The model is created automatically by Einstein based on uploading the perfect image
- B. The model needs to be created as part of the development process using a base set of images
- C. The model is created via crowdsourcing of images available via public copyright licenses
- D. The model is created in store as reps perform their daily tasks during phase 1 rollout
Answer: B
Explanation:
The Einstein Vision model is a representation of how objects are detected and counted in an image. The model needs to be created as part of the development process using a base set of images. The base set of images should contain images of the products that need to be detected on the shelf, as well as labels and annotations for each product. The model is then trained and tested using these images and can be improved by adding more images or adjusting the parameters. Verified Reference: [Salesforce Consumer Goods Cloud Implementation Guide], page 23-24.
NEW QUESTION # 83
Prior to rollout testing users find themselves failing all the test cases related to delivery tasks What is a potential reason for this?
- A. The tester did not have the Lightning Retail Execution Plus Permission Set added
- B. The KPIs are too extreme and causing the system to fail
- C. The tester did not have the lightning direct store delivery Permission Set added
- D. The tester is outside the geofence for the store
Answer: C
NEW QUESTION # 84
Which three Survey invitations are displayed in the In-Store Survey task during a visit?
- A. Survey invitations associated with the Store Primary Contact
- B. Survey invitations associated with the visit
- C. All open Survey invitations
- D. Survey invitations associated with the Retail Store
- E. All Survey invitations targeted to a contact or user
Answer: A,B,D
Explanation:
Survey invitations associated with the visit, the Retail Store, and the Store Primary Contact are three survey invitations that are displayed in the In-Store Survey task during a visit. These survey invitations are relevant to the context of the visit and can help users to collect feedback from the store staff or customers. Verified References: [Salesforce Consumer Goods Cloud Implementation Guide], page 27.
NEW QUESTION # 85
Which two of the following allows a Consumer Goods Cloud user to review the vision detection accuracy?
- A. Shelf Metrics
- B. Object Metrics
- C. Model Metrics
- D. Planogram Metrics
- E. Goods Metrics
Answer: A,C
Explanation:
Shelf Metrics allow a user to review the vision detection accuracy by comparing the actual shelf image with the expected planogram image. Model Metrics allow a user to review the vision detection accuracy by showing the confidence score and the number of detections for each object in the shelf image. Verified References: [Salesforce Consumer Goods Cloud Implementation Guide], page 23-24.
NEW QUESTION # 86
With which object is the promotion object directly associated?
- A. Promotion Channel
- B. Retail Store
- C. Products
- D. Retail Store Group
Answer: C
NEW QUESTION # 87
Which Statement is accurate regarding Action Plan Templates?
- A. They can be Cloned
- B. They can be deleted
- C. They can be associated with Assessment Task Definitions and Component Tasks
- D. They cannot be setup in the mobile application
Answer: A
Explanation:
Action Plan Templates in Consumer Goods Cloud can be cloned, enabling users to replicate and modify templates for various purposes and scenarios.
NEW QUESTION # 88
Which of the following have promotions associated with them using the Consumer Goods Cloud Data Model?
- A. Promotion Product, Retail Store KPI, Delivery Task and in Store Location
- B. Promotion Channel, Retail Visit KPI, Assessment Task Definition and in Store Location
- C. Promotion Channel, Retail Store KPI, Retail Visit KPI and Delivery Task
- D. Promotion Product, Promotion Channel, Retail Store KPI, and Retail Visit KPI (Promotion Product, Promotion Product Categories, Promotion Channel)
Answer: D
NEW QUESTION # 89
Which Action Plan Type should be selected when creating an Action Plan for Consumer Goods Cloud?
- A. Visit Execution
- B. Visit Planning
- C. Assessment Task Plan
- D. Industries
Answer: A
Explanation:
The Action Plan Type that should be selected when creating an Action Plan for Consumer Goods Cloud is Visit Execution. An Action Plan Type is a metadata record that defines the type and configuration of an action plan. An action plan is a set of tasks that need to be completed for a specific purpose or goal. The Visit Execution Action Plan Type is designed for Consumer Goods Cloud users who need to create action plans for their store visits. A visit is an interaction between a field rep and a retail store. Verified Reference: [Salesforce Consumer Goods Cloud Implementation Guide], page 25.
NEW QUESTION # 90
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