1Z0-1038-21 actual exam practice material help you to clear 1Z0-1038-21 test. If you want get professional and Oracle real practice, recommend you to use our 1Z0-1038-21 actual test practice material latest version.
Oracle 1Z0-1038-21 Actual Tests : Oracle Service Center 2021 Implementation Essentials
About Best Oracle 1Z0-1038-21 Exam Practice Material
Certification exams change, and study material has to change with them. In 2026, Actual4test continues to refresh its 1Z0-1038-21 practice questions, and every Oracle Service Center 2021 Implementation Essentials purchase includes 365 days of free updates.
Oracle 1Z0-1038-21 Exam Overview:
| Certification Vendor: | Oracle |
|---|---|
| Exam Name: | Oracle Service Center 2021 Implementation Essentials |
| Exam Number: | 1Z0-1038-21 |
| Real Exam Qty: | 95 |
| Exam Duration: | 90 minutes |
| Related Certifications: | Oracle Service Center 2022 Implementation Professional Oracle Service Center 2021 Certified Implementation Specialist |
| Exam Price: | USD 245 |
| Available Languages: | English |
| Exam Format: | Multiple Choice Questions (MCQ) |
| Passing Score: | 62% |
| Sample Questions: | Oracle 1Z0-1038-21 Sample Questions |
| Exam Way: | Online proctored or onsite testing through Oracle testing providers (e.g., Pearson VUE or PSI). |
| Pre Condition: | No mandatory prerequisite exam; Oracle recommends hands-on experience with Oracle Service Center and Oracle CX products. |
| Official Syllabus URL: | https://education.oracle.com/oracle-service-center-2021-implementation-essentials/trackp_O_SVC21_IES |
Oracle 1Z0-1038-21 Exam Syllabus Topics:
| Section | Objectives |
|---|---|
| Topic 1: Service Center Configuration and Setup | - Business Rules and Automation
|
| Topic 2: API and Integration | - JavaScript API Events
|
| Topic 3: User Interface Customization | - Message Templates and Branding
|
| Topic 4: Service Processes and Case Management | - Incident and Queue Management
|
| Topic 5: Reporting and Analytics | - Standard Reporting Tools
|
Everything You Want to Know About the Oracle 1Z0-1038-21 Exam
The 1Z0-1038-21 exam (Oracle Service Center 2021 Implementation Essentials) is the official Oracle exam that leads to the Oracle Service Cloud Cross-Channel Contact Center certification, a credential at the Specialist level. Related certifications include Oracle Service Center 2021 Certified Implementation Specialist, Oracle Service Center 2022 Implementation Professional. Actual4test provides 95 practice questions to help you prepare for it with confidence.
The 1Z0-1038-21 exam contains 95 questions and gives you 90 minutes to finish them. Before exam day, divide the total time by the question count so you know the pace you need to keep, and flag difficult items instead of getting stuck on them. Running at least one full timed session in the Actual4test test engine is the best way to make that time pressure feel familiar.
You need 62% to pass, and the official registration fee is USD 245. Keep in mind that a failed attempt means paying that fee in full again, so it pays to test yourself first. When your scores on the Actual4test timed practice tests stay consistently above the passing line, you are ready to book the exam.
No mandatory prerequisite exam; Oracle recommends hands-on experience with Oracle Service Center and Oracle CX products. Requirements can change over time, so always double-check the latest eligibility rules before you register on the official Oracle exam page.
Yes. Actual4test offers a free 1Z0-1038-21 PDF demo so you can check the quality of the practice questions before purchasing. After you buy, your product comes with 365 days of free updates, and if it expires you can renew the update service at a 50% discount from your member zone.
Your purchase is protected by our 100% Money Back Guarantee. If you take the corresponding 1Z0-1038-21 exam within 60 days of purchase and do not pass, send us a scan of your enrollment slip and the official Score Report PDF within two days of the exam, and the full refund will be processed within seven days. The candidate name must match the payer name; exams taken within three days of purchase, free materials, and expired orders are not eligible. If you would rather not refund, you can exchange your product for two free products of equal value and keep the update service on your original purchase. Delivery itself is instant: your material is available for download and is emailed to you within one minute of payment. If nothing arrives within two hours, contact our support team. There is no limit on how many computers you may install it on.
The 1Z0-1038-21 syllabus is organized into 5 exam domains. Among the first three are Service Processes and Case Management, Reporting and Analytics, Service Center Configuration and Setup. For the complete breakdown of topics and subtopics, see the Exam Topics section above.
Oracle Service Center 2021 Implementation Essentials Sample Questions:
Question 1
Which six actions can have a null value?
A. Set SLAs
B. Set Queue
C. Set Fields
D. Set Assigned
E. Set Category
F. Set Disposition
G. Set Status
H. Set Product
I. Set Agent
J. Set Mailbox
Question 2
What are the three different types of pull policy for queues?
A. Advanced
B. Standard
C. First Due
D. Strict Priority
E. Manual
F. Round Robin
Question 3
Which two REST API calls can be used to retrieve account information with ID 3?
A. https://yoursite.domain/services/rest/connect /latest/accounts/3
B. https://yoursite.domain/services/rest/connect /latest/accounts_ID/3
C. https://yoursite.domain/services/rest/connect /v1.3/accounts_ID/3
D. https://yoursite.domain/services/rest/connect /v1.3/accounts/3
E. https://yoursite.domain/services/rest/connect /v1.3/accounts/ID/3
F. https://yoursite.domain/services/rest/connect /latest/accounts/ID/3
Question 4
A malfunctioning add-in can prevent the Service Console from functioning properly. It can also block administrators from logging in to the system to remove the malfunctioning add-in. Whichtwo actions will remove the malfunctioning add-in?
A. View the add-in's log files and rectify the issue.
B. Exit the administration interface without completing the normal logout process.
C. Use Safe mode when logging in to the application.
D. Log out of the interface and log in again.
Question 5
What are three required sections for Custom Process Models?
A. Footer
B. Code containing integration with externalsystems
C. Header
D. Test script
E. Test harness
F. Code containing custom business logic
Solutions:
| Question 1 Answer: A,B,C,F,J | Question 2 Answer: C,D,E | Question 3 Answer: D,F | Question 4 Answer: A,C | Question 5 Answer: C,E,F |
Related Certifications
Over 671430+ Satisfied Customers
1049 Customer ReviewsCustomers Feedback (* Some similar or old comments have been hidden.)
Alger -
Your 1Z0-1038-21 dumps are really sp perfect.
Hayden -
1Z0-1038-21 real exam questions and answer make 1Z0-1038-21 guide a real success. I passed 1Z0-1038-21 exam with 80% passing and too much happy.
Irma -
Hurry to buy! I passed my 1Z0-1038-21 exam today with 93%. One or two of new questions but the 1Z0-1038-21 practice files are still valid. Thanks!
Abraham -
I liked your program very much and recommend to all those looking for 1Z0-1038-21 help.
Benedict -
Using 1Z0-1038-21 training dumps was the best thing i ever did! I aced the 1Z0-1038-21 exam finally. The 1Z0-1038-21 study guide explains everything briefly! Much recommended!
Helen -
Actual4test 1Z0-1038-21 test guide is the best materials solving every problem in no time.
Eden -
Just got the latest 1Z0-1038-21 exam questions.
Haley -
Good 1Z0-1038-21 learning dumps! The forcast is accurate. Key knowledge is complete for before-exam prepare. I advise that you should buy this 1Z0-1038-21 practice dumps.
Julie -
I did my second attempt on the 1Z0-1038-21 exam and passed with 95% scores. Some different questions showed up, but they are covered in the 1Z0-1038-21 practice dump. It is so good to pass! Thank you!
Isidore -
1Z0-1038-21 exam cram give me confidence to pass my exam and help me out, passed exam today.
Myron -
It is valid and easy to start. It is so reliable to to help me pass the 1Z0-1038-21 exam! Thanks a lot!
Xaviera -
Questions and answers pdf for the 1Z0-1038-21 exam were quite similar to the actual exam. Actual4test gives a detailed knowledge of what to write in the actual exam. I achieved 92% marks in the exam by preparing from them.
Teresa -
The 1Z0-1038-21 practice dump is very useful for me. I failed once. This time I buy the SOFT file, I feel easy to pass. Wonderful!
Amos -
Actual4test 1Z0-1038-21 real exam questions cover all exam questions.
Moses -
I bought the pdf version of 1Z0-1038-21 exam materials, I was confident to write the 1Z0-1038-21 exam and passed it. Truly great study materials to refer to!
QUALITY AND VALUE
Actual4test Practice Exams are written to the highest standards of technical accuracy, using only certified subject matter experts and published authors for development - no all study materials.
Tested and Approved
We are committed to the process of vendor and third party approvals. We believe professionals and executives alike deserve the confidence of quality coverage these authorizations provide.
Easy to Pass
If you prepare for the exams using our Actual4test testing engine, It is easy to succeed for all certifications in the first attempt. You don't have to deal with all dumps or any free torrent / rapidshare all stuff.
Try Before Buy
Actual4test offers free demo of each product. You can check out the interface, question quality and usability of our practice exams before you decide to buy.
Our Clients
Here are all the actual test exam dumps for IT exams. Most people prepare for the actual exams with our test dumps to pass their exams. So it's critical to choose and actual test pdf to succeed.
RECENT DISCUSSIONS
- Exam H12-821_V1.0 Topic 1 Question 301 Discussion
- Exam H12-821_V1.0-ENU Topic 1 Question 25 Discussion
- Exam L6M5 Topic 2 Question 34 Discussion
- Exam F5CAB4 Topic 2 Question 7 Discussion
- Exam FCP_FGT_AD-7.6 Topic 1 Question 70 Discussion
- Exam ISTQB-CTAL-TA Topic 1 Question 46 Discussion
- Exam 1z0-071 Topic 12 Question 131 Discussion
Contact Us
From Monday to Saturday
Support: Contact now
If you have any question please leave me your email address, we will reply and send email to you in 12 hours.
Copyright © 2026 Actual4test NETWORK CO.,LIMITED. All Rights Reserved. All trademarks used are properties of their respective owners. Privacy Policy
Disclaimer:
Actual4test doesn't offer Real SANS and GIAC Exam Questions.
Oracle and Java are registered trademarks of Oracle and/or its affiliates
Actual4test material do not contain actual actual Oracle Exam Questions or material.
Actual4test doesn't offer Real Microsoft Exam Questions.
Microsoft®, Azure®, Windows®, Windows Vista®, and the Windows logo are registered trademarks of Microsoft Corporation
Actual4test Materials do not contain actual questions and answers from Cisco's Certification Exams. The brand Cisco is a registered trademark of CISCO, Inc
CFA Institute does not endorse, promote or warrant the accuracy or quality of these questions. CFA® and Chartered Financial Analyst® are registered trademarks owned by CFA Institute.
Actual4test does not offer exam dumps or questions from actual exams. We offer learning material and practice tests created by subject matter experts to assist and help learners prepare for those exams. All certification brands used on the website are owned by the respective brand owners. Actual4test does not own or claim any ownership on any of the brands.
Lucien -
I couldn't pass my 1Z0-1038-21 exam without Actual4test study materials. Really aooreciate your help, Thanks!