1Z0-1064 actual exam practice material help you to clear 1Z0-1064 test. If you want get professional and Oracle real practice, recommend you to use our 1Z0-1064 actual test practice material latest version.

Oracle 1Z0-1064 Actual Tests : Oracle Engagement Cloud 2019 Implementations Essentials

1Z0-1064 actual test

About Best Oracle 1Z0-1064 Exam Practice Material

Not sure whether Actual4test fits your study style? Download the free 1Z0-1064 demo and preview part of the 76 Oracle Engagement Cloud 2019 Implementations Essentials practice questions before you spend anything.

Oracle 1Z0-1064 Exam Overview:

Certification Vendor:Oracle
Exam Name:Oracle Engagement Cloud 2019 Implementations Essentials
Exam Number:1Z0-1064
Exam Format:Multiple Choice, Scenario-Based Questions
Real Exam Qty:60
Certificate Validity Period:24 months
Available Languages:English
Related Certifications:Oracle Fusion Service Implementation Professional
Oracle B2B Service Implementation Specialist
Passing Score:68%
Exam Duration:105 minutes
Exam Price:USD 245
Recommended Training:Oracle B2B Service: Administration and Implementation
Oracle Engagement Cloud: Implement Service Applications
Exam Registration:Pearson VUE Scheduling
Oracle University Exam Registration
Sample Questions:Oracle 1Z0-1064 Sample Questions
Exam Way:Online proctored or in-person at Pearson VUE test centers
Pre Condition:No formal prerequisites; recommended experience in implementing Oracle Engagement Cloud or similar cloud service applications
Official Syllabus URL:https://education.oracle.com/oracle-engagement-cloud-2019-implementations-essentials/pexam_1Z0-1064

Oracle 1Z0-1064 Exam Syllabus Topics:

SectionWeightObjectives
Entitlements & Security15%- Roles, privileges, and access control
- Entitlement concepts: coverage and milestones
- Engagement Cloud security model
Knowledge Management & Omnichannel15%- Omnichannel communication setup
- Knowledge management enablement
- Agent notifications configuration
Digital Customer Service (DCS)20%- Deploy and customize DCS application
- DCS architecture and components
- DCS security and roles
- Themes, templates, and pages
Service Request Management20%- SR category configuration
- SR assignment mapping
- Common SR processing activities
- SR creation and handling setup
Communication & Integration15%- Integration architecture overview
- CTI integration and configuration
- Inbound and outbound email setup
- Email templates and notifications
Engagement Cloud Setup & Customization15%- Service Catalog configuration
- Enable Engagement Cloud features
- Customization mechanisms
- Functional Setup Manager (FSM) usage

Everything You Want to Know About the Oracle 1Z0-1064 Exam

The 1Z0-1064 exam (Oracle Engagement Cloud 2019 Implementations Essentials) is the official Oracle exam that leads to the Oracle Engagement Cloud 2019 Certified Implementation Specialist certification, a credential at the Specialist level. Related certifications include Oracle B2B Service Implementation Specialist, Oracle Fusion Service Implementation Professional. Actual4test provides 76 practice questions to help you prepare for it with confidence.

The 1Z0-1064 exam contains 60 questions and gives you 105 minutes to finish them. Before exam day, divide the total time by the question count so you know the pace you need to keep, and flag difficult items instead of getting stuck on them. Running at least one full timed session in the Actual4test test engine is the best way to make that time pressure feel familiar.

You need 68% to pass, and the official registration fee is USD 245. Keep in mind that a failed attempt means paying that fee in full again, so it pays to test yourself first. When your scores on the Actual4test timed practice tests stay consistently above the passing line, you are ready to book the exam.

No formal prerequisites; recommended experience in implementing Oracle Engagement Cloud or similar cloud service applications Requirements can change over time, so always double-check the latest eligibility rules before you register on the official Oracle exam page.

You can book your exam through the official registration channels:

The exam is delivered in the following way: Online proctored or in-person at Pearson VUE test centers.

Oracle recommends the following training options for this exam:

Official courses build the foundation, and the 76 1Z0-1064 practice questions from Actual4test help you turn that knowledge into exam-day performance.

Yes. Actual4test offers a free 1Z0-1064 PDF demo so you can check the quality of the practice questions before purchasing. After you buy, your product comes with 365 days of free updates, and if it expires you can renew the update service at a 50% discount from your member zone.

Your purchase is protected by our 100% Money Back Guarantee. If you take the corresponding 1Z0-1064 exam within 60 days of purchase and do not pass, send us a scan of your enrollment slip and the official Score Report PDF within two days of the exam, and the full refund will be processed within seven days. The candidate name must match the payer name; exams taken within three days of purchase, free materials, and expired orders are not eligible. If you would rather not refund, you can exchange your product for two free products of equal value and keep the update service on your original purchase. Delivery itself is instant: your material is available for download and is emailed to you within one minute of payment. If nothing arrives within two hours, contact our support team. There is no limit on how many computers you may install it on.

The 1Z0-1064 syllabus is organized into 6 exam domains. Among the first three are Digital Customer Service (DCS) (20%), Engagement Cloud Setup & Customization (15%), Communication & Integration (15%). For the complete breakdown of topics and subtopics, see the Exam Topics section above.

Oracle Engagement Cloud 2019 Implementations Essentials Sample Questions:

Question #1

Which three subobject functions are included in the REST API for Service Requests (SRs)?

  • A. Update SR reference
  • B. Update resource member
  • C. Delete message
  • D. Update resource manager
  • E. Delete activity
Reveal Solution  Discussion  0

Correct Answer: A,B,E  🗳️

Question #2

What four actions do the as-delivered Service Request components included in a Digital Customer Service (DCS) application enable a DCS user to do?

  • A. Delete a Service Request.
  • B. View and edit attachments to a Service Request.
  • C. Chat with an Agent about a Service Request.
  • D. Create a Service Request.
  • E. Add a message to a Service Request.
Reveal Solution  Discussion  0

Correct Answer: A,B,C,D  🗳️

Question #3

Which option describes the automated page presentation for incoming calls?

  • A. a feature that displays a detailed caller profile based on your customer's country when you answer your phone
  • B. a feature that displays a caller-appropriate application page based on a set of navigation rules defined for your customer when you answer your phone
  • C. a feature that displays a detailed caller profile based on a customizable set of parameters defined for your customer when you answer your phone
  • D. a feature that displays a caller-appropriate application page based on your customer's native language when you answer your phone
Reveal Solution  Discussion  0

Correct Answer: A  🗳️

Question #4

Your customer has the following requirement: when filtering service requests an agent wants to see by default all those service requests that are "New", whose channel type is "Web", and are assigned to them.
Which five activities should be completed by an agent on the SR list page in order to create an appropriate personalized service request search filter?

  • A. Click the Show Advanced Search icon.
  • B. In Advanced Search, save and select the "Set as Default" box.
  • C. Change the section identified with Status = New
  • D. In Advanced Search, confirm Record Set = Assigned to Me.
  • E. In Advanced Search, select Action > Update.
  • F. In Advanced Search, Add Channel Type = Web.
Reveal Solution  Discussion  0

Correct Answer: A,B,C,D,F  🗳️

Question #5

One of your service agents needs a new search filter on his Service Requests' list page.
How can the agent achieve this?

  • A. Grant the agent Administrator permissions to add new search filters.
  • B. Create a new search through the application composer.
  • C. Create several personalized searches and create them to each other.
  • D. Add fields from the advanced search functionality.
Reveal Solution  Discussion  0

Correct Answer: B  🗳️

0 Customer ReviewsCustomers Feedback (* Some similar or old comments have been hidden.)

LEAVE A REPLY

Your email address will not be published. Required fields are marked *

QUALITY AND VALUE

Actual4test Practice Exams are written to the highest standards of technical accuracy, using only certified subject matter experts and published authors for development - no all study materials.

Tested and Approved

We are committed to the process of vendor and third party approvals. We believe professionals and executives alike deserve the confidence of quality coverage these authorizations provide.

Easy to Pass

If you prepare for the exams using our Actual4test testing engine, It is easy to succeed for all certifications in the first attempt. You don't have to deal with all dumps or any free torrent / rapidshare all stuff.

Try Before Buy

Actual4test offers free demo of each product. You can check out the interface, question quality and usability of our practice exams before you decide to buy.

Our Clients