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Avaya 3000-3 Actual Tests : Avaya Small and Medium Enterprise (SME) Communications Solutions Exam

  • Exam Code: 3000-3
  • Exam Name: Avaya Small and Medium Enterprise (SME) Communications Solutions Exam
  • Updated: Sep 23, 2026
  • Q & A: 59 Questions and Answers
  • Go To 3000-3 Questions
  • PDF Demo
  • PC Test Engine
  • Online Test Engine
  • Total Price: $129.00 $59.99  

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Avaya 3000-3 Exam Syllabus Topics:

SectionObjectives
Topic 1: Maintenance and Troubleshooting- Operational support
  • 1. Performance verification
  • 2. Fault diagnosis
  • 3. Common issue resolution
Topic 2: Call Routing and Networking- Multi-site networking
  • 1. Voice Compression Module utilization
  • 2. Call routing optimization
  • 3. Small Community Network (SCN) design
  • 4. Trunk resource planning
Topic 3: Implementation and Configuration- System deployment
  • 1. Licensing and feature activation
  • 2. User and extension configuration
  • 3. Initial configuration
Topic 4: IP Office Hardware and Components- Platform hardware selection
  • 1. Interface cards
  • 2. Control units and expansion modules
  • 3. Digital and analog endpoint support
Topic 5: Infrastructure Data Gathering- Customer productivity requirements
  • 1. Business application integration requirements
  • 2. Existing data network
  • 3. Current PBX/key system features and dial plan
  • 4. Existing telecom infrastructure
Topic 6: Solution Design- SME communications solution architecture
  • 1. Site topology and scalability
  • 2. Capacity planning
  • 3. IP Office platform selection
Topic 7: Telephony and Messaging Applications- Communication applications
  • 1. Meet-me conferencing
  • 2. VoiceMail Pro
  • 3. Auto attendant and messaging features

Avaya Small and Medium Enterprise (SME) Communications Solutions Sample Questions:

Question #1

Application can be used in Conjunction with one-X Portal to provide full softphone and call handing capability for us

  • A. Office Softconsole
  • B. Office Video Softphone
  • C. Office Voice Portal
  • D. Office Phone Manager Pro
Reveal Solution  Discussion  0

Correct Answer: B  🗳️

Question #2

Which method will avoid corruption of the data on the SD card when removing the SD card?

  • A. Dial the shutdown short code to shutdown the card before removing the SD card.
  • B. Use the Manager application to shutdown the card before removing the SD card.
  • C. Pull out the card; special shutdown is not required.
  • D. Use system Monitor to shutdown the card before removing the SD card.
Reveal Solution  Discussion  0

Correct Answer: B  🗳️

Question #3

Click the Exhibit button.

A new customer reported an issue on their sire in Milan. The IP telephone can login but cannot make calls to any agents that are using analog telephones. Based on the System Monitor traces shown in the exhibit, what is the problem?

  • A. 20 packets missed means too many packets lost; IP Office stops the call proceeding.
  • B. Embedded Voicemail is not running properly.
  • C. You need to buy additional licenses
  • D. All cards may not be seated correctly.
Reveal Solution  Discussion  0

Correct Answer: D  🗳️

Question #4

A customer has multiple IP Offices connected using IP trunks. The systems have installed and working for over three years. Users recently are reporting that they are not able to dail between sites. Which three actions would be considered best practice approaches for resolving the issue?
(Choose three.)

  • A. Upgrade or downgrade the IP Office core software to fix the issue.
  • B. Duplicate the issue and obtain traces.
  • C. Replace hardware outside warranty.
  • D. Research possible causes and implement a solution
  • E. Test and document the results of the implemented solution.
Reveal Solution  Discussion  0

Correct Answer: B,D,E  🗳️

Question #5

Which two steps must be completed to get Embedded Voice Mail (EVM) Dial by Name to work correctly? (Choose two.)

  • A. Configure Dial By Name action off Auto Attendant.
  • B. Embedded Voicemail code is set.
  • C. Users need to record their names.
  • D. Add names to the system directory.
Reveal Solution  Discussion  0

Correct Answer: A,B  🗳️

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