Avaya 3000.2 Actual Tests : ACSS Small and Medium Enterprise (SME) Communications

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Avaya 3000.2 Exam Syllabus Topics:

Avaya ACSS Small and Medium Enterprise (SME) Communications Sample Questions:

1. When installing one-X Portal for IP Office, what is the maximum number of systems that will be supported within a Small Community Network (SCN) on a single server?

A) 32
B) 8
C) 16
D) 48

2. The Customer Call Reporter (CCR) installation is now completed, but a user with the name "Agent1" is not showing on the CCR Web page. What should you check?

A) Go to CCR, log-in as Administrator, and enable Agent1 as a CCR agent.
B) Go to Supervisor Settings in Manager and enable Agent1 to be a CCR agent.
C) "Agent1" cannot be used as a name for a CCR agent.
D) Go to CCR and check on Supervisor Settings and enable Agent1 as a CCR agent.

3. A customer wants to set up two IP500v2 Office control units at different sites. Which H.323 supplementary service signaling method would you choose to automatically exchange information about users and extensions, allowing remote users to be called without any additional configuration on the local IP Office?

A) QSIG-A
B) QSIG-B
C) H.450
D) IP Office SCN
E) None

4. A customer uses a call accounting system and account codes in the IP Office to keep track of billable time spent with their clients when on the phone. They would like to be able to have the IP Office automatically associate the account code when calls are made to or from their clients.

A) Answer Pending

5. After an IP Office upgrade, the customer reports that "Please Wait" continuously appears on the 5420 DS phone. What will resolve the problem?

A) The CCR lost connection to IP Office; just wait until the LED on the CCR status turns green again and the phone will start to work.
B) If IP Office does not restart correctly; power-off and power-on IP Office and the problem will be corrected.
C) The 5420 DS is corrupted and must be replaced.
D) Start the IP Office Manager application.
E) The 5420 DS is no longer supported.

Solutions: