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Avaya 3309 Actual Tests : Avaya Aura® Experience Portal with POM Implementation and Maintenance Exam
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Avaya 3309 Exam Overview:
| Certification Vendor: | Avaya |
|---|---|
| Exam Name: | Avaya Aura® Experience Portal with POM Implementation and Maintenance Exam |
| Exam Number: | 3309 |
| Related Certifications: | Avaya Certified Support Specialist (ACSS) |
| Exam Duration: | 120 minutes |
| Exam Format: | Multiple choice |
| Real Exam Qty: | 123–130 |
| Available Languages: | English |
| Sample Questions: | Avaya 3309 Sample Questions |
| Exam Way: | Onsite proctored or registered test center exam |
| Pre Condition: | Experience with Avaya Aura® platform and implementation; completion of associated training courses recommended |
| Official Syllabus URL: | https://support.avaya.com/ |
Avaya 3309 Exam Syllabus Topics:
| Section | Objectives |
|---|---|
| Topic 1: Experience Portal and POM Fundamentals | - Proactive Outreach Manager (POM) Architecture and Components - Overview of Avaya Aura Experience Portal |
| Topic 2: Installation and Configuration | - Installing POM on Primary and Auxiliary Servers - Setting up Experience Portal Manager (EPM) |
| Topic 3: Logs, Reports and Troubleshooting | - Viewing and Analyzing Logs - Troubleshooting Common Errors and Failures |
| Topic 4: Certificates, Security and Integration | - Integration with Avaya Components (e.g., Communication Manager) - Configuring Certificates and Secure Communication |
| Topic 5: Campaigns and Management | - Creating and Managing POM Campaigns - Outcall Settings and License Allocation |
Avaya Aura® Experience Portal with POM Implementation and Maintenance: Your Questions, Answered
The 3309 exam (Avaya Aura® Experience Portal with POM Implementation and Maintenance Exam) is the official Avaya exam that leads to the ACIS certification, a credential at the Professional (ACSS) level. Related certifications include Avaya Certified Support Specialist (ACSS). Actual4test provides 124 practice questions to help you prepare for it with confidence.
The 3309 exam contains 123–130 questions and gives you 120 minutes to finish them. Before exam day, divide the total time by the question count so you know the pace you need to keep, and flag difficult items instead of getting stuck on them. Running at least one full timed session in the Actual4test test engine is the best way to make that time pressure feel familiar.
Experience with Avaya Aura® platform and implementation; completion of associated training courses recommended Requirements can change over time, so always double-check the latest eligibility rules before you register on the official Avaya exam page.
Yes. Actual4test offers a free 3309 PDF demo so you can check the quality of the practice questions before purchasing. After you buy, your product comes with 365 days of free updates, and if it expires you can renew the update service at a 50% discount from your member zone.
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The 3309 syllabus is organized into 5 exam domains. Among the first three are Campaigns and Management, Experience Portal and POM Fundamentals, Logs, Reports and Troubleshooting. For the complete breakdown of topics and subtopics, see the Exam Topics section above.
Avaya Aura® Experience Portal with POM Implementation and Maintenance Sample Questions:
Question 1
After building an Avaya Aura Experience Portal (AAEP) system yon choose to install additional pack, from the Red Hat distribution media (such as mod_nss package from the Servers/Web Servers section and download updates to existing packages. You now find that you are unable to access AAEP web administration pages.
Which statement is true?
A. Updating existing software packages on AAEP servers to newer releases than the ones delivered by or validated by AAEP installation media is supported and will not impact AAEP operatic upgrades at a later date.
B. You can install antivirus software on the AAEP servers. Make sure you use on-access scanning where your antivirus software runs whenever a file is changed. In addition, enable it to start scanning at the system startup by default. These features will riot interfere with AAEP performance or the time that it takes for an AAEP system to come back online after a reboot.
C. Adding additional software packages not normally required by AAEP may require configuring new packages to use alternate network ports not reserved by Experience Portal.
D. Adding additional software packages on the AAEP servers other than the ones delivered by or validated by AAEP Installation media is supported and will not impact AAEP operations or upgrades at a later date.
Question 2
To store and retrieve data, which account does the Experience Portal Manager (EPM) server use to log into the Avaya Aura@ Experience Portal (AAEP) database?
A. epmadmin
B. reportwriter
C. postgres
D. avayavp
Question 3
You want to setup a single server Avaya Aura@ Experience Portal (AAEP) system.
Which three components can co-reside on a single server? (Choose three.)
A. Auxiliary EPM
B. Telephony server
C. Application server
D. Primary Experience Portal Manager (EPM)
E. Media Processing Platform (MPP)
Question 4
What three external systems are included in the Avaya Aura Experience Portal solution? (Choose three)
A. Avaya Aura Communication Manager (AACM) servers and/or SIP Gateway servers
B. Automatic Speech Recognition (ASR) and Text-to-Speech (TVS) speech servers
C. Media Processing Server (MPS)
D. Avaya Media Servers (AMS)
E. Application servers (AS)
Question 5
You have just installed Proactive Outreach Manager (POM) 2 SP or newer on your Avaya Aura Experience Portal (AAEP) 6.0. You run your first campaign and the POM monitor appears to shoe an Active Job, but no outgoing call spears to be made. You notice the following entry in the CmpMgrService.out log file:
CmpMgrService.out
@2011-10-21-10-24-18|P_POMCM002 | ERROR| POMCM | | | Out call web service returned fault: user does not have permission to run this Web Service | 192.9.84.93####
Which step must you take to correct the issues and continue with this procedure?
A. Login to Experience Portal Manager (EPM) using a user with an assigned role of "POM Campaign Manager" and restart the campaign
B. Login to (EPM) using a user with an assigned role of "Administration" and ensure that the outcall user name administered in POM Configuration > POM Server > outbound Settings> voice Server link has the assigned role of "Web Services"
C. Logging to EPM using a user with an assigned role of "Web Services" and restart the Campaign
D. Login to EPM using a user with an assigned role of "Administration" and ensure that the outcall user name administered in POM Configuration > POM Server > Outbound Settings > Voice Server link has assigned the role of "POM Campaign Manager".
Solutions:
| Question 1 Answer: C | Question 2 Answer: C | Question 3 Answer: C,D,E | Question 4 Answer: A,B,E | Question 5 Answer: B |
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