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| Certification Vendor: | ServiceNow |
|---|---|
| Exam Name: | ServiceNow Certified Implementation Specialist - Strategic Portfolio Management |
| Exam Number: | CIS-SPM |
| Exam Price: | USD 300 (approximate, varies by region) |
| Real Exam Qty: | Approximately 60 |
| Passing Score: | 70% |
| Related Certifications: | ServiceNow Certified System Administrator (CSA) ServiceNow Certified Application Developer (CAD) ServiceNow Certified Implementation Specialist - IT Service Management (CIS-ITSM) |
| Available Languages: | English |
| Exam Duration: | 90 minutes |
| Exam Format: | Multiple Choice |
| Certificate Validity Period: | 24 months (renewal may be required based on ServiceNow certification policy) |
| Recommended Training: | ServiceNow Learning Platform ServiceNow Strategic Portfolio Management Training Path |
| Exam Registration: | ServiceNow Certification Portal ServiceNow Training and Certification Login |
| Sample Questions: | ServiceNow CIS-SPM Sample Questions |
| Exam Way: | Online proctored exam or authorized testing center |
| Pre Condition: | ServiceNow Certified System Administrator (CSA) is strongly recommended; implementation experience with ServiceNow platform is preferred. |
| Official Syllabus URL: | https://www.servicenow.com/services/training-and-certification.html |
| Section | Objectives |
|---|---|
| Agile and Work Management | - Backlog and work item management - Agile planning and execution in SPM |
| Financial Planning | - Budgeting and cost tracking - Investment and funding allocation |
| Reporting and Performance Analytics | - Performance measurement and reporting - KPIs and dashboards |
| Implementation and Configuration | - SPM configuration best practices - Data model and integration concepts |
| Project Portfolio Management | - Project and portfolio structures - Portfolio planning and execution |
| Demand Management | - Prioritization and scoring models - Demand lifecycle and intake process |
| Resource Management | - Resource planning and allocation - Capacity and demand balancing |
| Strategic Portfolio Management Overview | - SPM concepts and value realization - ServiceNow SPM architecture overview |
The CIS-SPM exam (Certified Implementation Specialist - Strategic Portfolio Management) is the official ServiceNow exam that leads to the Certified Implementation Specialist - Strategic Portfolio Management (CIS-SPM) certification, a credential at the Professional level. Related certifications include ServiceNow Certified System Administrator (CSA), ServiceNow Certified Application Developer (CAD), ServiceNow Certified Implementation Specialist - IT Service Management (CIS-ITSM). Actual4test provides 115 practice questions to help you prepare for it with confidence.
The CIS-SPM exam contains Approximately 60 questions and gives you 90 minutes to finish them. Before exam day, divide the total time by the question count so you know the pace you need to keep, and flag difficult items instead of getting stuck on them. Running at least one full timed session in the Actual4test test engine is the best way to make that time pressure feel familiar.
You need 70% to pass, and the official registration fee is USD 300 (approximate, varies by region). Keep in mind that a failed attempt means paying that fee in full again, so it pays to test yourself first. When your scores on the Actual4test timed practice tests stay consistently above the passing line, you are ready to book the exam.
ServiceNow Certified System Administrator (CSA) is strongly recommended; implementation experience with ServiceNow platform is preferred. Requirements can change over time, so always double-check the latest eligibility rules before you register on the official ServiceNow exam page.
You can book your exam through the official registration channels:
The exam is delivered in the following way: Online proctored exam or authorized testing center.
ServiceNow recommends the following training options for this exam:
Official courses build the foundation, and the 115 CIS-SPM practice questions from Actual4test help you turn that knowledge into exam-day performance.
Yes. Actual4test offers a free CIS-SPM PDF demo so you can check the quality of the practice questions before purchasing. After you buy, your product comes with 365 days of free updates, and if it expires you can renew the update service at a 50% discount from your member zone.
Your purchase is protected by our 100% Money Back Guarantee. If you take the corresponding CIS-SPM exam within 60 days of purchase and do not pass, send us a scan of your enrollment slip and the official Score Report PDF within two days of the exam, and the full refund will be processed within seven days. The candidate name must match the payer name; exams taken within three days of purchase, free materials, and expired orders are not eligible. If you would rather not refund, you can exchange your product for two free products of equal value and keep the update service on your original purchase. Delivery itself is instant: your material is available for download and is emailed to you within one minute of payment. If nothing arrives within two hours, contact our support team. There is no limit on how many computers you may install it on.
The CIS-SPM syllabus is organized into 8 exam domains. Among the first three are Strategic Portfolio Management Overview, Project Portfolio Management, Resource Management. For the complete breakdown of topics and subtopics, see the Exam Topics section above.
Question 1
When creating a program, which of the following cannot be part of multiple programs? Select all that apply.
Choose 2 answers
A. Demand.
B. Project.
C. Portfolio.
D. Tasks.
Question 2
Which ServiceNow application interacts with SPM through risk assessments?
A. Field Service Management
B. Goverance Risk and Compliance
C. IT Service Management
D. DevOps
Question 3
How can cost plans be generated from resource assignments?
Choose 2 answers
A. Select the 'Generate cost' button in Resource Management Workspace
B. Select the 'Generate labor costs' button on Project Workspace
C. Update the appropriate Resource Management property
D. Run a scheduled job to automatically generate labor costs from resource assignments
Question 4
In the default system, when working with demands, what two assessment metrics are supported when taking an assessment survey? Choose 2 answers
A. Cost
B. Strategic Alignment
C. Size
D. Risk
Question 5
Which role does a group need for selection in a resource assignment?
A. resource_manager
B. it_project_user
C. itil
D. pps_resource
Solutions:
| Question 1 Answer: A,B | Question 2 Answer: B | Question 3 Answer: B,D | Question 4 Answer: B,D | Question 5 Answer: D |
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