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| Certification Vendor: | AXELOS / PeopleCert |
|---|---|
| Exam Name: | ITIL 4 Foundation Certification - IT Service Management |
| Exam Number: | ITIL-Foundation / ITIL4-F |
| Certificate Validity Period: | 3 years (active status; permanent credential) |
| Exam Price: | $385 USD (varies by region and bundle) |
| Exam Duration: | 60 (75 for non-native English speakers) |
| Passing Score: | 65% (26 out of 40) |
| Real Exam Qty: | 40 |
| Available Languages: | Chinese, Danish, Norwegian, French, English, Spanish, Italian, Japanese, Finnish, Polish, German, Portuguese (Brazil) |
| Exam Format: | Multiple Choice, Single Best Answer, Closed Book, No Negative Marking |
| Related Certifications: | ITIL 4 Strategic Leader ITIL 5 Foundation ITIL 4 Managing Professional |
| Recommended Training: | PeopleCert Accredited Training Providers Official ITIL 4 Foundation Publication |
| Exam Registration: | AXELOS ITIL Page PeopleCert Official Registration |
| Sample Questions: | ITIL ITIL-Foundation Deutsch Sample Questions |
| Exam Way: | Online proctored via PeopleCert ExamShield or in-person at Pearson VUE / accredited test centers |
| Pre Condition: | No formal prerequisites required; open to all candidates |
| Official Syllabus URL: | https://www.peoplecert.org/certifications/itil-4-foundation |
| Section | Weight | Objectives |
|---|---|---|
| Topic 1: Key Concepts of Service Management | 15% | - Value, outcomes, costs, and risks - Products, services, and service offerings - Service and service relationships |
| Topic 2: ITIL Practices | 15% | - Service management practices - General management practices - Technical management practices |
| Topic 3: ITIL Service Value System | 18% | - Overview of the Service Value System - Continual improvement - Governance - Service Value Chain |
| Topic 4: Four Dimensions of Service Management | 17% | - Value streams and processes - Organizations and people - Information and technology - Partners and suppliers |
| Topic 5: ITIL Guiding Principles | 20% | - Start where you are - Think and work holistically - Optimize and automate - Collaborate and promote visibility - Focus on value - Keep it simple and practical - Progress iteratively with feedback |
| Topic 6: ITIL Service Value Chain Activities | 15% | - Design and Transition - Obtain/Build, Deliver and Support - Plan, Improve, Engage |
The ITIL-Foundation Deutsch exam (ITIL Foundation Certification - IT Service Management (ITIL-Foundation Deutsch Version)) is the official ITIL exam that leads to the ITIL 4 Foundation certification, a credential at the Foundation / Entry Level level. Related certifications include ITIL 4 Managing Professional, ITIL 4 Strategic Leader, ITIL 5 Foundation. Actual4test provides 325 practice questions to help you prepare for it with confidence.
The ITIL-Foundation Deutsch exam contains 40 questions and gives you 60 (75 for non-native English speakers) to finish them. Before exam day, divide the total time by the question count so you know the pace you need to keep, and flag difficult items instead of getting stuck on them. Running at least one full timed session in the Actual4test test engine is the best way to make that time pressure feel familiar.
You need 65% (26 out of 40) to pass, and the official registration fee is $385 USD (varies by region and bundle). Keep in mind that a failed attempt means paying that fee in full again, so it pays to test yourself first. When your scores on the Actual4test timed practice tests stay consistently above the passing line, you are ready to book the exam.
No formal prerequisites required; open to all candidates Requirements can change over time, so always double-check the latest eligibility rules before you register on the official ITIL exam page.
You can book your exam through the official registration channels:
The exam is delivered in the following way: Online proctored via PeopleCert ExamShield or in-person at Pearson VUE / accredited test centers.
ITIL recommends the following training options for this exam:
Official courses build the foundation, and the ITIL-Foundation Deutsch practice questions from Actual4test help you turn that knowledge into exam-day performance.
Yes. Actual4test offers a free ITIL-Foundation Deutsch PDF demo so you can check the quality of the practice questions before purchasing. After you buy, your product comes with 365 days of free updates, and if it expires you can renew the update service at a 50% discount from your member zone.
Your purchase is protected by our 100% Money Back Guarantee. If you take the corresponding ITIL-Foundation Deutsch exam within 60 days of purchase and do not pass, send us a scan of your enrollment slip and the official Score Report PDF within two days of the exam, and the full refund will be processed within seven days. The candidate name must match the payer name; exams taken within three days of purchase, free materials, and expired orders are not eligible. If you would rather not refund, you can exchange your product for two free products of equal value and keep the update service on your original purchase. Delivery itself is instant: your material is available for download and is emailed to you within one minute of payment. If nothing arrives within two hours, contact our support team. There is no limit on how many computers you may install it on.
The ITIL-Foundation Deutsch syllabus is organized into 6 exam domains. Among the first three are Four Dimensions of Service Management (17%), ITIL Practices (15%), ITIL Service Value System (18%). For the complete breakdown of topics and subtopics, see the Exam Topics section above.
Wie sollen Einträge im CSI-Register kategorisiert werden?
Correct Answer: B 🗳️
Was sollte als Teil jedes Prozesses dokumentiert werden?
Correct Answer: B 🗳️
Welcher Prozess analysiert regelmäßig Ereignisdaten, um erkennbare Trends zu identifizieren?
Correct Answer: A 🗳️
Welche Art von Aufzeichnung sollten Sie erstellen, wenn eine Problemdiagnose abgeschlossen ist und eine Problemumgehung verfügbar ist?
Correct Answer: A 🗳️
Mit welchem Prozess wird das Problemmanagement wahrscheinlich Kategorisierungs- und Auswirkungscodierungssysteme gemeinsam nutzen?
Correct Answer: D 🗳️
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