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IBM Exceptional Web Experience Sales Mastery Test v1 Sample Questions:

1. Which of the following is NOT a concern facing Travel and Transportation companies that WebSphere Portal can assist with?

A) Improve the end-to-end customer experience
B) Negotiate discounts on fuel prices
C) Predict demand and optimize capacity
D) Improve operational efficiency while reducing environmental impact

2. What is the IBM Customer ExperienceSuite?

A) IBM's premiere support website.
B) A training session at IBM Customer Briefing Centers that showcases WebSphere Portal's capabilities.
C) WebSphere Portal's top lead-with offering to help organizations create customer-facing online experiences that are highly engaging, personalized and differentiated.
D) One of the new Industry Templates for WebSphere Portal.

3. Which statement below describes a portal or web experience?

A) A document-based webserver that converts text into html.
B) A website that only displays SAP data to HR executives.
C) The framework and tools to deliver a webinterface to personalized information, applications, processes and people regardless of location.
D) A search-engine that indexes internet sites.

4. Which product allows for user input data combined with workflow for accurate data collection?

A) IBM Forms
B) IBM Sametime
C) IBM Connections
D) OmniFind Enterprise Edition

5. Which of the following is NOT a benefit of a NOW engagement?

A) Customers get up and runningquickly to see the value of an Exceptional Web Experience.
B) Methodology is backed by IBM.
C) The IBM Business Partner who installed the NOW engagement will probably be chosen when customer wants to expand solution.
D) Only available from ISSL (IBM Software Solutions for Lotus).

Solutions: