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CompTIA PDI+ Beta Sample Questions:

1. A technician has completed the service call and is ready to leave; however, the client is not around. Which of the following is the BEST response?

A) Walk around the office looking for them and do not leave until you find them.
B) Leave the office, the work is done. If there is something else they will place another service call.
C) Ask someone to page or call them to advise that the call is complete and give any feedback required.
D) Leave a note on the unit saying everything is done. Tell someone else that the work is completed.

2. Which of the following development systems uses a mixture of toner and developer to create an image?

A) Mono Component System
B) Dual Component System
C) Thermal Imaging System
D) Ink Jet System

3. Which of the following components can be found in the ADF unit on a multifunctional device?

A) Separation pad
B) Heat lamp
C) Thermal Fuse
D) Pressure roller

4. Which of the following statements is true regarding the color gamut of monitors and printing devices?

A) LCD monitors and color printers have the same color gamut.
B) CRT-based monitors and color printers have the same color gamut.
C) Printers and monitors have the same color gamut.
D) The color gamut is different for monitors and printing devices.

5. A customer was experiencing printing issues while printing to their MFD and determined it was related to their driver. They uninstalled and reinstalled the driver, by deleted the MFD driver icon from their OS printer folder and reinstal ed the driver. They are still experiencing the same printing issues. Which of the following should the customer have done?

A) Reboot the PC after deleting the MFD driver icon.
B) Use the manufacturers uninstall procedure before reinstalling.
C) Install the latest driver over the original drive without uninstalling.
D) Reboot the MFD after deleting the MFD driver icon.

Solutions: