Salesforce Salesforce-AI-Specialist Actual Tests : Salesforce Certified AI Specialist Exam

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Salesforce Salesforce-AI-Specialist Exam Overview:

Salesforce Salesforce-AI-Specialist Exam Syllabus Topics:

Common Questions Candidates Ask About Salesforce-AI-Specialist

Salesforce Certified AI Specialist Sample Questions:

Question 1

An AI Specialist is tasked with analyzing Agent interactions looking into user inputs, requests, and queries to identify patterns and trends.
What functionality allows the AX Specialist to achieve this?

A. Agent Event Logs dashboard
B. AI Audit & Feedback Data dashboard
C. User Utterances dashboard

Question 2

An AI Specialist needs to create a Sales Email with a custom prompt template. They need to ground on the following data.
Opportunity Products Events near the customer Tone and voice examples
How should the AI Specialist obtain related items?

A. Create a flex template that takes the records in question as inputs.
B. Call prompt initiated flow to fetch and ground the required data.
C. Utilize a standard email template and manually insert the required data fields.

Question 3

Universal Containers' current AI data masking rules do not align with organizational privacy and security policies and requirements.
What should an AI Specialist recommend to resolve the issue?

A. Enable data masking for sandbox refreshes.
B. Add new data masking rules in LLM setup.
C. Configure data masking in the Einstein Trust Layer setup.

Question 4

A sales manager is using Agent Assistant to streamline their daily tasks. They ask the agent to Show me a list of my open opportunities.
How does the large language model (LLM) in Agentforce identify and execute the action to show the sales manager a list of open opportunities?

A. The LLM interprets the user's request, generates a plan by identifying the apcMopnete topics and actions, and executes the actions to retrieve and display the open opportunities
B. Using a dialog pattern. the LLM matches the user query to the available topic, action and steps then performs the steps for each action, such as retrieving a fast of open opportunities.
C. The LLM uses a static set of rules to match the user's request with predefined topics and actions, bypassing the need for dynamic interpretation and planning.

Question 5

An AI Specialist at Universal Containers (UC) is building with no-code tools only. They have many small accounts that are only touched periodically by a specialized sales team, and UC wants to maximize the sales operations team's time. UC wants to help prep the sales team for the calls by summarizing past purchases, interests in products shown by the Contact captured via Data Cloud, and a recap of past email and phone conversations for which there are transcripts.
Which approach should the AI Specialist recommend to achieve this use case?

A. Fine-Tune the standard foundational model due to the complexity of the data.
B. Deploy UC's own custom foundational model on this data first.
C. Use a prompt template grounded on CRH and Data Cloud data using standard foundation model.

Solutions: