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Exam CCA-F Topic 1 Question 40 Discussion

Actual exam question for Anthropic's CCA-F exam
Question #: 40
Topic #: 1
Which of the following is considered a valid, architecturally sound trigger for escalating an autonomous agent session to a human agent?

Suggested Answer: C Vote an answer

Valid escalation triggers include policy gaps, explicit customer requests for a human, capability limits, and business thresholds. Sentiment and self-reported confidence are unreliable metrics and are considered escalation anti-patterns.

by Renee at Jul 16, 2026, 11:49 PM

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