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Exam AB-100 Topic 1 Question 64 Discussion

Actual exam question for Microsoft's AB-100 exam
Question #: 64
Topic #: 1
Drag and Drop Question
A company has a Microsoft Copilot Studio agent that has been in production for three months.
The agent has received positive feedback from users.
You need to identify the number of questions unanswered by the agent and the number of abandoned sessions between the users and the agent.
Which Copilot Studio insights should you use? To answer, drag the appropriate insights to the correct requirements. Each insight may be used once, more than once, or not at all. You may need to drag the split bar between panes or scroll to view content.
NOTE: Each correct selection is worth one point.

Suggested Answer:


Explanation:
Box 1: Generated answer, rate and quality
The number of questions unanswered
In Microsoft Copilot Studio, you can find the number of unanswered questions by navigating to the Analytics page and viewing the Generated answer rate and quality section.
This specific analytics area provides insights into how often the agent successfully generates a response versus when it fails to do so.
Box 2: Conversation outcomes
The number of abandoned sessions between the users and the agent
To find the number of abandoned sessions in a Microsoft Copilot Studio agent's analytics, you can use the Conversation outcomes chart within the Analytics dashboard. This chart specifically tracks and visualizes sessions with an "Abandoned" outcome.
Reference:
https://learn.microsoft.com/en-us/microsoft-copilot-studio/whats-new
https://learn.microsoft.com/en-us/microsoft-copilot-studio/analytics-improve-agent-effectiveness

by Eugene at Jul 09, 2026, 09:05 AM

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Here are all the actual test exam dumps for IT exams. Most people prepare for the actual exams with our test dumps to pass their exams. So it's critical to choose and actual test pdf to succeed.

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