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Exam PEGACPLSA88V1 Topic 1 Question 16 Discussion

Actual exam question for Pegasystems's PEGACPLSA88V1 exam
Question #: 16
Topic #: 1
U+ Bank follows all engagement policy best practices to present credit card offers on their website. The bank has introduced a new credit card offer, the Rewards card. Anna, an existing customer, currently holds a higher value card, Premier Rewards, and does not see the new Rewards card offer.
What condition possibly prevents Anna from seeing the new Rewards card offer?

Suggested Answer: B Vote an answer

Applicability:
Applicability rules ensure that the right offers are presented to the right customers. If Anna holds a higher value card (Premier Rewards), the new Rewards card offer might not be applicable to her because it is a lower-tier product.
Configuration Steps:
Define applicability criteria for each offer.
Ensure that offers are presented based on customer profiles and existing products.
Reference:
Pega Academy lessons on Offer Management explain the role of applicability rules in ensuring that relevant offers are presented to customers.

by Ansel at Jul 11, 2026, 07:48 PM

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