Exam EX-Con-101 Topic 1 Question 139 Discussion

Actual exam question for Salesforce's EX-Con-101 exam
Question #: 139
Topic #: 1

How can records owned by Customer Community users be shared with internal users?

A. Create aSharing Set that includes a Customer Community profile and create a Share Group for the Sharing Set. B. Create an owner-based sharing rule to share records owned by a Customer Community role with all internal users. C. Create a Share Group for a Customer Community profile that is not associated with a Sharing Set. D. Use the standard is Owned By External User checkbox on records to create a criteria-based sharing rule to share records owned by Customer Community users with all internal users.

Suggested Answer: B Vote an answer

The administrator should create a digital experience for agents and share the URL with employees. A digital experience is a branded online destination that allows you to connect with your customers, partners, or employees. By creating a digital experience for agents, the administrator can provide them with a portal where they can view Knowledge articles and chat live with a support agent. By sharing the URL with employees, the administrator can allow them to access the digital experience as well.

by Ingram at Oct 16, 2026, 09:29 AM

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