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Exam CIS-CSM Topic 4 Question 122 Discussion

Actual exam question for ServiceNow's CIS-CSM exam
Question #: 122
Topic #: 4
External customers can view the problem, change, and request records associated with their customer service cases from the Customer and Consumer Service Portals. What can they approve in relation to cases via the portals?

Suggested Answer: B Vote an answer

by Beck at Jul 05, 2026, 07:15 AM

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