Exam OGEA-102 Topic 1 Question 23 Discussion

Actual exam question for The Open Group's OGEA-102 exam
Question #: 23
Topic #: 1

Scenario:
You are working as an Enterprise Architect within a company providing legal services. The company operates in many countries and has a complicated structure. Every office must follow the local regulations in their country.
The company's Enterprise Architecture (EA) department has been operating for several years and has mature, well-developed architecture governance and development processes based on the TOGAF standard. In addition to the EA program, the company has several management frameworks, including business planning, project/portfolio management, and operations management. The Architecture Board includes representatives from all parts of the company.
The Chief Information Officer (CIO) is the sponsor of the Enterprise Architecture program. The CIO has actively encouraged architecting with agility within the EA department as the preferred approach for projects.
The CIO has given approval for a Request for Architecture Work to explore the adoption of an AI-powered system for managing legal cases and financial processes.
Senior management has become more concerned about business performance, especially with the advancements in Artificial Intelligence (AI). Many of the company's competitors have started using AI to assist with legal strategies, streamline processes, and boost productivity. One of the most important benefits AI has for the business is its ability to increase accuracy and minimize mistakes.
Some of the top managers are worried about a change in the way of working, and if it will achieve the business goals. Their staff also fear that management will use the AI system to measure their performance.
The CIO wants to know how to address these concerns and reduce risks.
The new system is expected to guide legal professionals and analysts on which tasks to focus on. The main goals are to improve productivity and make better use of staff. In addition, the CIO hopes these changes will lead to higher customer satisfaction.
Refer to the scenario:
You have been asked to respond to the Chief Information Officer (CIO) recommending an approach that would enable the development of an architecture that addresses the concerns of the top managers and the multiple branches in different parts of the company.
Based on the TOGAF standard, which of the following is the best answer?

A. You recommend that models be created for each of the Business, Application, and Technology architectures. These can be used to ensure that the system will be compliant with the local regulations for each operating entity. This ensures that all necessary data and detail is addressed. A formal review should be held with the stakeholders to verify that their concerns have been properly addressed by the models. B. You recommend that an analysis of the stakeholders is undertaken. This will allow the architects to define groups of partners (the stakeholders) who have common concerns and include development of a Stakeholder Map. The concerns and relevant views should then be defined for each group and recorded in the Architecture Vision document. To reduce risk, you include a requirement that there be progressive development of the target architecture to get regular feedback. C. You recommend creation of a set of business models that can be applied uniformly across all AI-related architecture projects. These should be developed in a portable format to ensure maximum portability across the many tools used in the firm. Each architecture should then be defined based on this fixed set of models. All concerned stakeholders can then examine the models to ensure that their needs have been addressed. D. You recommend that a Communications Plan be created to address the key stakeholders, particularly influential partners. This plan should include a report summarizing the key features of the architecture with respect to each location and reflect the stakeholders' requirements. You will check with each key stakeholder that their concerns have been addressed. Risk mitigation should be explicitly addressed as a component of the architecture being developed.

Suggested Answer: B Vote an answer

The correct answer is B, as it aligns with TOGAF ' s stakeholder management approach, ensuring that stakeholder concerns are captured and addressed iteratively throughout the architecture development process.
Analysis of the Correct Answer (Option B):
Stakeholder Analysis and Mapping
The scenario highlights that top managers and staff are worried about the changes AI will bring.
TOGAF recommends stakeholder analysis early in the ADM process to ensure that concerns, expectations, and risks are documented.
Creating a Stakeholder Map groups stakeholders by common concerns, allowing architects to develop tailored viewpoints.
Recording Concerns in the Architecture Vision Document
The Architecture Vision (ADM Phase A) serves as a high-level guiding document.
Capturing stakeholder concerns in the Vision document ensures alignment between business goals and technology implementation.
Iterative Development and Regular Feedback
The scenario describes an AI-powered system with major business impacts, so incremental validation is necessary.
TOGAF emphasizes progressive development to manage risk and validate requirements continuously.
Regular feedback loops help mitigate resistance from top managers and staff.
Why Other Options Are Incorrect?
Option A: Creating Models for Business, Application, and Technology Architectures Incorrect because while compliance is important, it does not address stakeholder concerns directly.
The scenario is about ensuring buy-in from top managers and employees, not just regulatory compliance.
Option C: Using Uniform Business Models Across AI Projects
Incorrect because a one-size-fits-all model does not allow for regional and functional differences within the company.
The scenario emphasizes the need to address specific concerns of top managers and different locations, which requires stakeholder-specific customization.
Option D: Creating a Communications Plan
Incorrect because communication alone does not resolve stakeholder concerns.
While communication is useful, the architecture development process should include stakeholder engagement and progressive validation, not just reporting.
References:
TOGAF Standard, ADM Phase A - Architecture Vision
TOGAF Standard, Stakeholder Management (ADM Guidelines and Techniques)
TOGAF Enterprise Architecture Principles - The Open Group

by Gabrielle at Jul 03, 2026, 02:06 AM

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Exam OGEA-102 Topic 1 Question 23 Discussion

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