Exam OGEA-102 Topic 1 Question 29 Discussion

Actual exam question for The Open Group's OGEA-102 exam
Question #: 29
Topic #: 1

Please read this scenario prior to answering the question
You are employed as an Enterprise Architect within a large law firm. The firm operates in many countries and has a complicated structure. Every office must follow the local regulations in their country.
The firm has an established Enterprise Architecture (EA) department which has been operating for several years. It has architecture governance and development processes based on the TOGAF standard. In addition to the EA program, the firm has several management frameworks in use, including business planning, project
/portfolio management, and operations management. The Architecture Board includes representatives from all parts of the firm.
The Chief Information Officer (CIO) is the sponsor of the Enterprise Architecture program. The CIO has actively encouraged architecting with agility within the EA department as her preferred approach for projects.
The CIO has given approval for a Request for Architecture Work to explore the adoption of an Al-based system for managing legal cases and financial processes.
Senior management has become more and more worried about how well the business is running, especially with the advancements In Artificial Intelligence (Al). Many of the firm ' s competitors have started using Al to assist with legal strategies, streamline processes, and boost productivity. One of the most important benefits Al has for the business is its ability to increase accuracy and minimize mistakes.
Some of the top managers are worried about a change in the way of working, and if it will achieve the goals.
Their staff also fear that management will use the system to measure their performance. The CIO wants to know how to address these concerns and reduce risks. The new system would provide guidance to legal professionals and analysts on which tasks to focus on. The main goals are to improve productivity and make better use of staff. In addition, the CIO hopes these changes will lead to higher customer satisfaction.
Refer to the scenario
The Chief Information Officer (CIO) has asked you how to address the concerns and lower risks when introducing artificial intelligence (Al) in the firm.
Based on the TOGAF standard which of the following is the best answer?

A. The stakeholders should be identified, and their concerns documented in the Architecture Vision. A Communications Plan should be created to address the stakeholders. This plan should include a report that summarizes the key features of the architecture with respect to each location and the stakeholders* requirements. You will check with key stakeholders that their concerns are being addressed. Risk mitigation should be addressed as part of the architecture being developed. B. Models should be created for each of the high-level Business. Application and Technology architectures included in the Architecture Vision. The models can be used to help the top management understand the new business direction, and make sure that the system will be compliant with the local regula tions for each operating entity. A formal review should be held with the stakeholders to confirm that their concerns have been properly addressed by the models. C. A set of business models should be developed with focus on the essential business problem and the vision of the change being proposed. These models will be used to build consensus with the top managers on the approach for deployment of the Al-based solution. A meeting should be held with the key stakeholders to explain how to use and understand the models. Risk will be managed as part of the Security Architecture development. D. An analysis of the stakeholders should be carried out. This will allow the architects to define groups of stakeholders who have common concerns and include development of a Stakeholder Map. The concerns and relevant views should then be defined for each group and recorded in the Architecture Vision document. To reduce risk, you include a requirement that there be progressive development of the target architecture to get regular feedback.

Suggested Answer: D Vote an answer

D is the best answer because the scenario is dominated by stakeholder concern and adoption risk. Senior managers worry about changes in working practices and benefit realization; staff fear performance surveillance; offices operate under local regulations; and the CIO wants agility. TOGAF stakeholder management requires identifying stakeholders, grouping them where they share concerns, documenting those concerns, and defining the views needed to address them. A Stakeholder Map is the correct artifact because it organizes power, interest, concerns, and communication needs across management, legal professionals, analysts, compliance representatives, and country offices. Recording concerns and relevant views in the Architecture Vision ensures that the architecture work is traceable to stakeholder needs from the outset. The second part of D is also essential: progressive development of the Target Architecture with regular feedback directly supports architecting with agility and reduces risk by validating assumptions before irreversible commitment. A is partially correct but less structured and less explicitly agile. B overemphasizes architecture models before stakeholder analysis. C wrongly confines risk management to Security Architecture, whereas the main risks include organizational, behavioral, legal, and adoption concerns. References: Stakeholder Management; Architecture Vision; Architecture Views and Viewpoints; ADM iteration and agility.

by Mavis at Oct 07, 2026, 10:14 PM

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