Salesforce Certified Field Service Consultant - FS-Con-101 Free Exam Questions

A. Ensure the work order entitlement is related to the same process as the case entitlement.

B. Add work order milestones after the case milestones to the entitlement process.

C. Make sure the case entitlement record is being shared with the service resource.

D. Create a separate entitlement process associated to the work order object.

A. Create a recurring Service Appointment.

B. Create Resource Absences every day.

C. Use the Resource Availability Rule.

D. Use appropriate Resource Operating Hours.

A. Define a Quick Action that creates a new Work Order record.

B. Define a Quick Action that creates a new Service Appointment record.

C. Define a Visualforce page that creates a new Work Order record.

D. Define a Visualforce page that creates a newService Appointment record.

A. Site inspections during the first week of the "year

B. Weekly recurring appointments at 8:00 AM

C. Appointments on the first Tuesday of the month

D. Quarterly sales visits to a customer

A. Products Consumed on Work Order Line Items

B. Products Consumed on Work Orders

C. Service Appointment inventory

D. Work Order inventory

A. Add the field history tracking related list to the asset page and configure the productrequest object

B. Add the related asset related list to the asset page and configure the product requestobject

C. Add the field history tracking related list to the assets page and configure the assetrelationships object

D. Add the related asset related list to the asset page and configure the assetrelationships object

A. Create two Skills records and assign them to the Service Resource record.

B. Create one Service Resource and assign the relevant Permission Set Licenses. pee

C. Create two Service Resources and assign them to the employee. &

D. Create one Service Resource and assign the Technician and Dispatcher role.

A. Agent and Resource

B. Dispatcher

C. Mobile, Agent, and Resource

D. Agent

A. There are no service resources available with the required skill levels.

B. The optimizeruses a scheduling policy different from what is used on the dispatch console.

C. The territory of the resources was not included in the global optimization request.

D. Global optimization doesn't reschedule appointments that have rule violations.

A. Update the Language of the current User.

B. Add the Service Report Language field to the Work Order Page Layout.

C. Update the Default Language of the Organization.

D. Add the Languagefield to the Contact Page Layout.

A. Set the individual Technicians as Capacity-Based Service Resources.

B. Create the Contractor Manager as a Crew Service Resource.

C. Create the individual Technicians as Service Crew Members.

D. Set the Contractor Manager as a Capacity-Based Service Resource.

A. Street level routing, Default travel speed

B. Estimated travel time, minimize travel

C. Travel speed unit, actual travel time

D. Minimum grade, default operating hour

A. Work Order

B. User Territory

C. Service Territory

D. Service Territory Member