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Salesforce FS-Con-101 Actual Tests : Salesforce Certified Field Service Consultant
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Salesforce FS-Con-101 Exam Overview:
| Certification Vendor: | Salesforce |
|---|---|
| Exam Name: | Salesforce Certified Field Service Consultant |
| Exam Number: | FS-Con-101 |
| Real Exam Qty: | 60 |
| Certificate Validity Period: | Maintenance required with each release cycle |
| Exam Duration: | 105 minutes |
| Exam Price: | USD 200 |
| Passing Score: | 63% |
| Related Certifications: | Salesforce Certified Service Cloud Consultant |
| Exam Format: | Multiple Choice, Multiple Select |
| Available Languages: | English |
| Sample Questions: | Salesforce FS-Con-101 Sample Questions |
| Exam Way: | Online (Proctored) or Onsite (Testing Center) |
| Pre Condition: | Salesforce Administrator credential is recommended |
| Official Syllabus URL: | https://trailhead.salesforce.com/credentials/fieldserviceconsultant |
Salesforce FS-Con-101 Exam Syllabus Topics:
| Section | Weight | Objectives |
|---|---|---|
| Quoting and Pricing | 5% | - Given a scenario, determine the appropriate settings for quoting and pricing |
| Field Service Mobile App | 10% | - Explain how to use the Field Service mobile app to perform field service tasks - Given a scenario, determine the appropriate configuration for the Field Service mobile app - Demonstrate how to configure offline data and push notifications |
| Inventory and Order Management | 10% | - Explain the inventory and order management process - Distinguish between product items, product item transactions, and product requests - Given a scenario, determine the appropriate settings for product item tracking |
| Managing Work Orders | 23% | - Apply the appropriate product and price book configurations for a scenario - Explain the work order lifecycle and applicable statuses - Given a scenario, configure work order processes, parameters, and field settings - Distinguish between work order line item types and their usage |
| Field Service Intelligence | 3% | - Explain how Field Service Intelligence (FSI) dashboards are used |
| Managing Scheduling and Dispatch | 28% | - Explain the usage of complex work and work capacity - Determine the appropriate optimization rules and service objectives for a scenario - Explain the difference between global, local, and emergency scheduling - Demonstrate how to use the dispatcher console - Given a scenario, determine the appropriate dispatch and scheduling settings |
| Asset and Maintenance Management | 5% | - Explain how maintenance plans and maintenance rules are used - Given a scenario, determine the appropriate asset management setup |
| Managing Resources | 16% | - Explain the relationships between service territories, operating hours, and shifts - Demonstrate how to use time off to manage resource availability - Given a scenario, determine the appropriate resource type (e.g., crews, technicians) |
Salesforce Certified Field Service Consultant: Your Questions, Answered
The FS-Con-101 exam (Salesforce Certified Field Service Consultant) is the official Salesforce exam that leads to the Field Service Lightning program certification, a credential at the Consultant level. Related certifications include Salesforce Certified Service Cloud Consultant. Actual4test provides 165 practice questions to help you prepare for it with confidence.
The FS-Con-101 exam contains 60 questions and gives you 105 minutes to finish them. Before exam day, divide the total time by the question count so you know the pace you need to keep, and flag difficult items instead of getting stuck on them. Running at least one full timed session in the Actual4test test engine is the best way to make that time pressure feel familiar.
You need 63% to pass, and the official registration fee is USD 200. Keep in mind that a failed attempt means paying that fee in full again, so it pays to test yourself first. When your scores on the Actual4test timed practice tests stay consistently above the passing line, you are ready to book the exam.
Salesforce Administrator credential is recommended Requirements can change over time, so always double-check the latest eligibility rules before you register on the official Salesforce exam page.
Yes. Actual4test offers a free FS-Con-101 PDF demo so you can check the quality of the practice questions before purchasing. After you buy, your product comes with 365 days of free updates, and if it expires you can renew the update service at a 50% discount from your member zone.
Your purchase is protected by our 100% Money Back Guarantee. If you take the corresponding FS-Con-101 exam within 60 days of purchase and do not pass, send us a scan of your enrollment slip and the official Score Report PDF within two days of the exam, and the full refund will be processed within seven days. The candidate name must match the payer name; exams taken within three days of purchase, free materials, and expired orders are not eligible. If you would rather not refund, you can exchange your product for two free products of equal value and keep the update service on your original purchase. Delivery itself is instant: your material is available for download and is emailed to you within one minute of payment. If nothing arrives within two hours, contact our support team. There is no limit on how many computers you may install it on.
The FS-Con-101 syllabus is organized into 8 exam domains. Among the first three are Managing Work Orders (23%), Field Service Intelligence (3%), Quoting and Pricing (5%). For the complete breakdown of topics and subtopics, see the Exam Topics section above.
Salesforce Certified Field Service Consultant Sample Questions:
UniversalContainers's Technicians have 12 mandatory company holidays each calendar year. Technicians need to view all of their absence records at once. Which two applications should a Consultant recommend to meet this requirement? Choose ? answers
- A. Salesforce Field Service mobile application
- B. Salesforce browser-based application
- C. Custom mabile application
- D. Salesforce mobile application
Correct Answer: A,B 🗳️
Explanation: Only visible for Actual4test members. You can sign-up / login (it's free).
universal containers wants to provide a view of emergency work that is only visible to dispatchers What should the consultant do to meet the requirement?
- A. Custom gantt filter
- B. Custom report in a private report folder
- C. Custom lightning component
- D. Custom list view
Correct Answer: A 🗳️
Explanation: Only visible for Actual4test members. You can sign-up / login (it's free).
The Dispatcher at Universal Containers wants to schedule Service Appointments from the Dispatch Console while taking the Scheduling Policy into consideration.
Which three options are available to the Dispatcher? Choose 3 answers
- A. Select multiple Service Appointments from the list and bulk schedule them.
- B. Select a Service Appointment from the list and use the "Schedule" action.
- C. gy Select a ServiceAppointment from the list, use the "Candidates" action, and select the best time slot.
- D. Select a Service Appointment from the list, use the "Change Status" action and "Dispatch."
- E. Select a Service Appointment from the list, use the "Edit" action and allocate the Resource.
Correct Answer: A,B,C 🗳️
Explanation: Only visible for Actual4test members. You can sign-up / login (it's free).
Service appointments in a "cannot complete" status mayindicate that an
additional part or expert assistance is needed to complete the work. Universal containers defined that service appointments in a "cannot complete" status are unable to be rescheduled or unscheduled for history tracking purposes.
Which twoitems should the consultant recommend to meet the requirement?
Choose 2 answers
- A. Ensure that status transitions are configured to prevent the update from "cannotcomplete" to "none'.
- B. Define "cannot complete" as a pinned status for auto-dispatch services.
- C. Ensure that status transition are configured to allow the status update from "cannotcomplete" to
"scheduled". - D. Define "cannot complete" as a pinned status for scheduling and optimization services.
Correct Answer: A,D 🗳️
Explanation: Only visible for Actual4test members. You can sign-up / login (it's free).
Some Technicians report that they are unable to log in to the Salesforce Field Service mobile app. The Consultant confirmed that the Technicians have the Salesforce Field Service Resource Licenseand Salesforce Field Service Resource Permissions assigned to them.
How should a Consultant provide access to the Salesforce Field Service mobile app?
- A. Modify the user's Profile.
- B. Update Public Group membership.
- C. Assign a Field Service Mobile License to the user.
- D. Modify the user record.
Correct Answer: A 🗳️
Explanation: Only visible for Actual4test members. You can sign-up / login (it's free).
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