HP Servicing HP Desktops, Workstations and Notebooks - HP2-H27 Free Exam Questions

A. Check the product QuickSpecs for product support information.

B. Search the Internet for information from anyone who has performed the same installation you are performing.

C. Check the power supply for additional PCI devices with which to add additional power.

D. Install the device, and see if the device works as specified.

A. Tighten screws minimally because notebooks must remain flexible to avoid breaking internal components

B. Tighten screws as much as possible to ensure that they stay tight in tough situations where screws fall out and become lost

C. Tighten screws only until they are snug because over-tightening can strip threads or stress plastic components causing parts or boards to misalign

D. Place screws using a small amount of thermal grease to ensure that heat transfer does not cause the screws to expand and fuse to the rest of the assembly

A. in the service manual and on HP service blog posts

B. on the computer and on any replacement parts

C. on the computer and on HP service blog posts

D. in the service manual only because it is the only accepted source for accurate knowledge

A. the system board label

B. the flexbuild label

C. the support label

D. the technician data label

A. The display might contain an Ambient Light Sensor (ALS), which can be damaged during replacement.

B. The display likely contains the Wi-Fi and WWAN antennas requiring extra care to avoid damaging parts during replacement.

C. The webcam module might contain an HP nightlight, and you must order the correct part number

D. A flush glass display is a Whole Unit Replacement (WUR) part because it must be opened only in a clean room.

A. The system memory can become corrupt requiring replacement of the memory.

B. The computer reverts to the earlier version of BIOS because HP BIOS updates are fully redundant and include built-in backup and restore in case of power loss during upgrade.

C. The system ROM can become corrupt causing the system board to fail requiring replacement of the system board.

D. The update fails, but HP BIOS updates can always be re-run to return the computer to a working state even if power is lost during a BIOS update.

A. Committing is enabling HP proprietary software to catalog the unique ID for each component installed in the system and to register each component with HP once the computer is online.

B. Committing is enabling or disabling an integrated Trusted Platform Module (TPM) along with certain AMD security features.

C. Committing is enabling or disabling an integrated Trusted Platform Module (TPM) along with certain Intel security features.

D. Committing is registering a board for a specific customer organization in the BIOS. This ensures that the computer can be recovered if stolen.

A. A number that identifies a unit with all the options added but does not include service warranty 01 software

B. A number that identifies the entire preconfigured package as purchased by a customer

C. The factory basic build with all fixed components (modules) installed

D. A number that identifies a unit that includes only standard configurations that are unchangeable and remain the same across regions