Salesforce Certified Marketing Cloud Account Engagement Consultant - Marketing-Cloud-Account-Engagement-Consultant Free Exam Questions [2026]

QUESTION NO: 1
What can you do in Advanced Section of Look and Feel step in Marketing Cloud Account Engagement Form

A. Disable autoresponder emails on this form

B. PI Enable explicit bot protecting using reCAPTCHA

C. Kiosk/Data Entry Mode: Do not cookie browser as submitted prospect

D. Include " Not you? " link to allow visitors to reset the form

Discussion 0

Correct Answer: B,C,D Vote an answer

QUESTION NO: 2
You want to assign prospects to a specific sales user when that prospect submits a form and is from region EMEA. What tool do you need to use? [Choose one answer]

A. Segmentation Rule

B. Completion Action

C. Dynamic List

D. Automation Rule

Discussion 0

Correct Answer: D Vote an answer

QUESTION NO: 3
LenoxSoft dispatches service technicians to customer locations when their hardware is malfunctioning. After a service call, a customer service satisfaction rating is recorded and stored on the Case object in Salesforce.
The LenoxSoft marketing team would like to use a high ( > 8) rating to classify a prospect as " Satisfied. " Satisfied customers need to be automatically added to a specific engagement program for future up-selling.
What process would accomplish this in Marketing Cloud Account Engagement?

A. Lookup field to copy the satisfaction rating from cases to contacts and map that field to Marketing Cloud Account Engagement prospects > Dynamic list where prospects match when the prospect has a satisfaction rating over 8 > Use the dynamic list as the recipient list on an engagement program

B. Marketing Cloud Account Engagement custom object mapped to the Case object > Static list and add all prospects whose Case prospect custom object has a satisfaction rating over 8 > Use the static list as the recipient list on an engagement program

C. Marketing Cloud Account Engagement custom object mapped to the Case object > Dynamic list where prospects match when the Case prospect custom object has a satisfaction rating over 8 > Use the dynamic list as the recipient list on an engagement program

D. Workflow to copy the satisfaction rating from cases to contacts and map that field to Marketing Cloud Account Engagement prospects > Static list and add prospects who have a satisfaction rating over 8 > Use the static list as the recipient list on an engagement program

Discussion 0

Correct Answer: C Vote an answer

QUESTION NO: 4
LenoxSoft just purchased Marketing Cloud Account Engagement and will be migrating to Marketing Cloud Account Engagement from another marketing automation tool. On the initial kickoff call, the Marketing Manager shares their existing tool ' s contract ends in 3 weeks. Given the accelerated timeframe, what is the recommended first step?

A. Export all the data and assets from the existing tool

B. Install the Salesforce AppExchange Package and verify the Salesforce connector

C. Complete the technical setup items and create Marketing Cloud Account Engagement users. Conduct a Strengths Weaknesses Opportunities and Threats (SWOT) analysis of their current marketing strategies

D. Salesforce Connector User has ' Read1 permission to the custom object

Discussion 0

Correct Answer: A Vote an answer

QUESTION NO: 5
LenoxSoft would like to send out non-marketing emails to certain prospects who have opted-out. From their previous experience working with Marketing Cloud Account Engagement at another company, they know that it is a simple process to ' Enable Operational Email Sending1 for their account. They have a tight deadline, and they need you to grant them access over the phone. Which of the following would be the appropriate course of action to take?

A. Inform LenoxSoft that you would require written confirmation that they intend to use this feature for non marketing purposes prior to enabling the setting for them.

B. Notify LenoxSoft that sending non-marketing emails to opted-out prospects is in violation of US CAN- SPAM laws.

C. After being given their consent, go into their Marketing Cloud Account Engagement account settings and enable operational emails sending.

D. Inform LenoxSoft that they need to contact the Client Advocate Team and to mention in their request to enable operational email sending that it is for non-marketing purposes.

Discussion 0

Correct Answer: D Vote an answer

QUESTION NO: 6
LenoxSoft wants to add 50 points to the scores for prospects who attended a webinar last month. How would you advise them to accomplish this?

A. Create a new segmentation rule.

B. Add a completion action to the form the prospects completed to register for the webinar.

C. Create a new automation rule.

D. Select all prospects in the webinar attendees table and use the table action at the bottom to add to their scores.

Discussion 0

Correct Answer: C Vote an answer

QUESTION NO: 7
A Marketing Cloud Account Engagement administrator finds that all of the email addresses for their Marketing Cloud Account Engagement users have changed. What would be the root cause of this change?

A. User sync mapped email address

B. Table action updated users

C. Import and update users

D. Marketing Cloud Account Engagement Admin changed each email address

Discussion 0

Correct Answer: A Vote an answer

QUESTION NO: 8
What is true about page actions? [Choose three answers]

A. You cannot use auto responder emails with page actions.

B. It is possible to use URL wildcard by adding * to the end of the URL.

C. You can define a page to be a priority page to highlight the activity to Sales reps and other users.

D. You cannot set the prospect ' s source campaign with page actions.

Discussion 0

Correct Answer: A,B,C Vote an answer

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