Oracle 1Z0-1003-21 Actual Tests : Oracle Field Service 2021 Implementation Essentials

A customer has a few back office workers that need to be able to move certain activities to field technicians regardless of whether those technicians have the corresponding work skills that the jobs require or not.
Which configuration option ensures that those workers have the ability to override potential work skill mismatches when moving activities to field technicians?

• A. Enable the 'Ignore work zones / work skills mismatch on activity moves' feature for the Activity Type(s) that require the override ability.
• B. Enable the 'Ignore work zones / work skills mismatch on activity moves' feature for the Resource Type(s) that those back office workers are assigned.
• C. Enable the 'Ignore work zones / work skills mismatch on activity moves' feature for the User Type (s) that those back office workers are assigned.
• D. Enable the 'Ignore work zones / work skills mismatch on activity moves' feature for the Resource Type(s) of the field technicians to which the activities could be moved.

Which statement is true regarding Travel Areas in OFSC?

• A. A given work zone can be assigned to multiple Travel Areas.
• B. Travel between work zones within different Travel Areas will not be calculated for statistical use.
• C. Statistics are calculated using the travels between Travel Areas.
• D. Travel Areas define a company's serviceable geography and are made up of groups of work zones.
• E. A Travel Area can be assigned to a bucket or a resource.

Which three statements are trueregarding resource calendar options?

• A. Working time can contain multiple work schedules.
• B. Holidays for calendars are defined using the configuration option of Holidays.
• C. Work Schedules can contain combinations of shifts and nonworking times.
• D. Nonworking time is used to identify known absences such as vacations or holidays.
• E. Nonworking reasons are set by default and cannot be modified.
• F. Shifts can be used within a variety of work schedules.

A customer requires that their dispatchers have the ability to modify activity start and end times for their technicians via the Core Manage interface when necessary.
Which option enables that ability?

• A. Enable the "Allow activity reorderinside the route" feature within the Dispatcher User Type.
• B. Enable the "Allow action time adjustment in Manage" feature for the DispatcherUser Type.
• C. Verify that access to Mobility is enabled within the Dispatcher User Type.
• D. Enable the "Allow action time adjustment in Manage" feature within the Add Activity/Activity Details context.

A customer wants to integrate OFSC with their existing DBaaS instance.
Which option lists the steps necessary to take to set up the real-time transfer of OFSC data directly into DBaaS?

• A. Clone the Daily Extract outbound integration channel as a DBaaS channel, select the data set entities specifying 'once daily' as the data transfer option, then add fields to the entities.
• B. Create an outbound integration channel for DBaaS, select the data set entities specifying 'realtime' as the data transfer option, then add fields to the entities.
• C. Clone the Daily Extract outbound integration channel as a DBaaSchannel, select the data set entities specifying 'real-time' as the data transfer option, then add fields to the entities.
• D. Create an outbound integration channel for DBaaS, select the data set entities specifying 'once daily' as the data transfer option, then add fields to the entities.