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Oracle 1Z1-456 Actual Tests : Oracle Fusion Customer Relationship Management 11g Sales Essentials

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Oracle 1Z1-456 Exam Syllabus Topics:

SectionObjectives
Sales Forecasting and Reporting- Forecasting methods
  • 1. Quota and target management
    • 2. Pipeline forecasting
      - Reports and analytics
      • 1. Performance dashboards
        • 2. Standard sales reports
          Application Administration and Setup- Security and roles
          • 1. User roles and permissions
            • 2. Access control configuration
              - System configuration
              • 1. Business process configuration
                • 2. Sales application setup
                  Oracle Fusion CRM Fundamentals- Navigation and user interface
                  • 1. Personalization and user preferences
                    • 2. Sales dashboard and workspace navigation
                      - CRM concepts and Oracle Fusion CRM overview
                      • 1. Customer relationship management principles
                        • 2. Fusion CRM architecture overview
                          Sales Process Management- Lead management
                          • 1. Lead creation and qualification
                            • 2. Lead conversion processes
                              - Opportunity management
                              • 1. Forecasting and pipeline management
                                • 2. Opportunity lifecycle and stages
                                  Accounts and Contacts Management- Customer data management
                                  • 1. Contact relationship management
                                    • 2. Account creation and hierarchy
                                      - Data quality and duplication management
                                      • 1. Data enrichment and validation
                                        • 2. Duplicate prevention strategies

                                          Oracle Fusion Customer Relationship Management 11g Sales Essentials Sample Questions:

                                          1. While configuring the Oracle Fusion CRM application, you have been asked to include legacy data within trading community. Which lookup in used to complete this task?

                                          A) Standard lookup
                                          B) Common lookup
                                          C) Any lookup type can be used for this task.
                                          D) Set-enabled lookup
                                          E) Lookups are not appropriate for this task.


                                          2. Which three rule set types in Oracle Fusion Sales do not have the filter settings associated to them?

                                          A) Classification
                                          B) Rule Action
                                          C) Scoring
                                          D) Matching Candidate
                                          E) Matching Candidate with Scoring


                                          3. You identify three problems while testing the product and catalog structure.
                                          1.Images are missing from certain products.
                                          2.Some products are viewable when viewing a list of all products, but are not viewable when using filters.
                                          3.Some products should appear in multiple catalogs; for example, video games should appear in both the "children" and the "Elements", Currently, each product appears in only one catalog.
                                          Identify the three actions you would take to resolve these issues.

                                          A) Upload the correct product images to Oracle's servers.
                                          B) Navigate to the category's Filter Attributes tab and add the appropriate filter.
                                          C) Verify that the appropriate attribute are present and associated in the item master.
                                          D) Set the catalog as a Rollup Catalog.
                                          E) Navigate to the details tab of the Product Group Administration page. Select the "Allow Duplicate" flag.
                                          F) Verify that the correct URL has been entered in the image server alternate path.


                                          4. Identify two activities that the Refresh Forecast process performs during a sales forecast.

                                          A) updates the latest changes to the territory hierarchy
                                          B) ensures that the forecasting schedule is generated and has the correct due date
                                          C) verifies that the opportunities are present with revenue line Items, and notifies the user if the revenue line items are missing
                                          D) keeps future unfrozen forecast synchronized with the current opportunity data
                                          E) keeps the forecast items that no longer meet forecast criteria


                                          5. Your company has asked you to customize the Oracle Fusion Customer page by using Oracle Composer.
                                          Select the three true statements.

                                          A) Source View is the most appropriate view because it provides access to page layout components that are not otherwise exposed.
                                          B) "Visibility" is a required value and is the first value that is set.
                                          C) Design View is the most appropriate view because it provides access to page layout components that are not otherwise exposed.
                                          D) Page Composer is accessed by navigating to the Customer page and selecting Administration > Customize from the global area.
                                          E) "Visibility" is a required value that may be set at any point during the configuration process.
                                          F) Page Composer is accessed by selecting the Manage Page Composer task and during down on the Customers hyperlink.


                                          Solutions:

                                          Question # 1
                                          Answer: B
                                          Question # 2
                                          Answer: A,B,C
                                          Question # 3
                                          Answer: A,C,D
                                          Question # 4
                                          Answer: B,D
                                          Question # 5
                                          Answer: C,E,F

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