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HP HP2-B117 Actual Tests : Selling Imaging and Printing Fundamentals

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HP HP2-B117 Exam Syllabus Topics:

SectionObjectives
Competitive Positioning and Sales Fundamentals- HP competitive advantages
  • 1. Product differentiation
    • 2. Reliability and total cost of ownership
      - Sales positioning
      • 1. Recommending appropriate solutions
        • 2. Identifying customer benefits
          Customer Needs Analysis- Customer environment evaluation
          • 1. Enterprise printing requirements
            • 2. Home and small business scenarios
              - Solution recommendation
              • 1. Matching products to customer profiles
                • 2. Cost and productivity considerations
                  HP Printing Solutions and Services- Value-added solutions
                  • 1. Workflow and document management
                    • 2. Mobile and network printing
                      - Support services
                      • 1. HP Care Pack services
                        • 2. Managed printing concepts
                          Imaging and Printing Portfolio Fundamentals- HP imaging and printing product families
                          • 1. Laser printers
                            • 2. Multifunction printers
                              • 3. Inkjet printers
                                - Core printing technologies
                                • 1. Printing methods and terminology
                                  • 2. Consumables and supplies

                                    HP Selling Imaging and Printing Fundamentals Sample Questions:

                                    1. Who invented the office laser printer?

                                    A) IBM
                                    B) HP
                                    C) Xerox
                                    D) Compaq


                                    2. Which unique feature of HP OfficeJet Pro products makes them ideal for use in the office?

                                    A) Network manageability
                                    B) USB connectivity
                                    C) Wireless connectivity
                                    D) Photo quality printing


                                    3. What makes an HP MFP easier to use and more productive than using the separate devices that it can replace?

                                    A) Many HP MFPs are Common Criteria Certified, and many more are in evaluation for Common Criteria Certification under the IEEE P2600 Protection Profile.
                                    B) An HP MFP has a single, easy-to-use interface that provides access to its many features and reduces the amount of training necessary for users.
                                    C) HP MFPs conform to international energy standards, including Energy Star and Blue Angel, reducing stress on the power grid.
                                    D) HP MFPs are compatible with the HP eSupplies app, which finds the right cartridge for your MFP from the palm of your hand.


                                    4. Which feature of HP MFPs can help a business to reduce its impact on the environment?

                                    A) Save to network folder
                                    B) Touch-to-print
                                    C) HP EveryPage technology
                                    D) HP Image REt technology


                                    5. What are the four categories of the HP imaging and printing solutions strategy?

                                    A) Document management, version control, workflow improvement, and fleet management
                                    B) Manageability, security, mobility, and workflow
                                    C) Optimization, management, improvement, and version control
                                    D) Courtesy, security, integrity, and robustness


                                    Solutions:

                                    Question # 1
                                    Answer: D
                                    Question # 2
                                    Answer: A
                                    Question # 3
                                    Answer: A
                                    Question # 4
                                    Answer: B
                                    Question # 5
                                    Answer: B

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