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HP HP5-B04D Actual Tests : Delta - Selling HP Printing and Personal Systems Hardware

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HP HP5-B04D Exam Syllabus Topics:

SectionObjectives
Topic 1: Sales Strategy and Competitive Positioning- Sales methodology
  • 1. Value proposition and objection handling
    • 2. Cross-selling and upselling opportunities
      Topic 2: Customer Needs Analysis- Identify customer requirements
      • 1. Recommend appropriate HP solutions
        • 2. Assess business and personal computing needs
          Topic 3: HP Personal Systems Portfolio- Desktop and notebook solutions
          • 1. Commercial PCs and workstations
            • 2. Consumer PCs and mobile devices
              Topic 4: Product Features and Benefits- Key technologies and differentiators
              • 1. Performance, security, and manageability features
                • 2. Product positioning against competitors
                  Topic 5: HP Printing Portfolio- HP printer product families
                  • 1. Business and consumer printing offerings
                    • 2. Inkjet and LaserJet solutions
                      Topic 6: HP Solutions and Services- Integrated HP offerings
                      • 1. Warranty and support services
                        • 2. Managed print and lifecycle solutions

                          HP Delta - Selling HP Printing and Personal Systems Hardware Sample Questions:

                          Question #1

                          Which HP business notebook would you recommend for an executive who needs constant connectivity and enterprise features?

                          • A. HP EliteBook 1000
                          • B. HP 200 Notebook
                          • C. HP Z1 Workstation
                          • D. HP ElitePad 900
                          Reveal Solution  Discussion  0

                          Correct Answer: A  🗳️

                          Explanation: Only visible for Actual4test members. You can sign-up / login (it's free).

                          Question #2

                          Your customer wants to assign information about scanned documents that includes the size of the picture, the color depth and when the document was created. What is the generic name of this type of data?

                          • A. Editable data
                          • B. Unstructured data
                          • C. Metadata
                          • D. Searchable data
                          Reveal Solution  Discussion  0

                          Correct Answer: C  🗳️

                          Question #3

                          What can Wi-Fi capable devices do through HP ePrinting technology Wireless Direct?

                          • A. Store print jobs until the user is at the printer to ensure output can be collected immediately
                          • B. Print via an Ethernet cable connection avoiding potential security risks associated with wireless networks
                          • C. Make a wireless network connection directly to the printer without using a wireless router or access point
                          • D. Connect and print via the Cloud to reduce the need for corporate networks
                          Reveal Solution  Discussion  0

                          Correct Answer: C  🗳️

                          Explanation: Only visible for Actual4test members. You can sign-up / login (it's free).

                          Question #4

                          According to IDC research regarding IT staff productivity, user productivity, and IT cost reductions, which product enables annual savings of $32,000 per 100 users?

                          • A. Intel vPro
                          • B. HP Client Automation
                          • C. LANDesk
                          • D. Microsoft System Center
                          Reveal Solution  Discussion  0

                          Correct Answer: C  🗳️

                          Explanation: Only visible for Actual4test members. You can sign-up / login (it's free).

                          Question #5

                          Where can you go for further product information?

                          • A. YouTube
                          • B. http://www.askhp.com
                          • C. www.myhpsalesguide.com
                          • D. your HP Contact
                          Reveal Solution  Discussion  0

                          Correct Answer: C  🗳️

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