
Latest CIS-EM exam dumps with real ServiceNow questions and answers
CIS-EM Exam in First Attempt Guaranteed
The primary objective of the ServiceNow CIS-EM exam is to evaluate the candidate's understanding of the ServiceNow platform and their ability to implement event management solutions. CIS-EM exam aims to test the candidate's ability to configure event management policies, create event rules, set up notifications, and integrate event management with other ServiceNow modules.
ServiceNow CIS-EM (Certified Implementation Specialist-Event Management) Certification Exam is a professional certification exam that is designed for IT professionals who want to showcase their skills in the area of event management. Certified Implementation Specialist-Event Management Exam certification exam is administered by ServiceNow, a leading provider of cloud-based IT service management solutions. The CIS-EM certification exam is designed to test an individual's knowledge of ServiceNow's event management capabilities, including how to configure, use, and troubleshoot event management features.
NEW QUESTION # 68
A support agent resolves an incident associated with an alert. What is the best method to close the alert?
- A. Set the evt_mgmt.incident_closes_alert
- B. Switch over to the alert form and close the alert manually
- C. Create a business rule on the incident table
- D. Set the evt_mgmt.alert_closes_incident
- E. Create a business rule on the alert table to match the associated Incident with its respective alert
Answer: A
NEW QUESTION # 69
What would be the primary use case for creating Javascripts in Event Management?
- A. To create a customized pull connector to retrieve events on behalf of an event source
- B. To run as part of a remediation workflow for IT alerts that fail to execute
- C. To parse a nodename out of your raw event data in an event rule
- D. To automatically populate the Configuration Management Database (CMDB)
Answer: A
Explanation:
Reference: https://docs.servicenow.com/bundle/orlando-it-operations-management/page/product/event- management/task/t_EMCreateCustomConnectorDefinition.html
NEW QUESTION # 70
What is an alert called that moves from an open to a closed state multiple times within a designated time-frame?
- A. Swinging
- B. Fluctuating
- C. Flipping
- D. Flapping
Answer: D
NEW QUESTION # 71
What would be the primary use case for creating Javascripts in Event Management?
- A. To create a customized pull connector to retrieve events on behalf of an event source
- B. To run as part of a remediation workflow for IT alerts that fail to execute
- C. To parse a nodename out of your raw event data in an event rule
- D. To automatically populate the Configuration Management Database (CMDB)
Answer: A
NEW QUESTION # 72
The value of the Alert Priority score is a composite of what?
- A. The value of the alert's category and its relative weight
- B. The value of the alert's Severity and its Priority Group
- C. The value of the alert's Severity and its relative weight
- D. The value of the alert's category and its Priority Group
Answer: A
NEW QUESTION # 73
What applications are included in the ITOM Health product?
- A. ITOM Visibility
- B. Cloud Management
- C. Event Management and Operational Intelligence
- D. Discovery and Service Mapping
Answer: C
NEW QUESTION # 74
What Event Management module allows for configuration of automatic task creation?
- A. Event rules
- B. Alert correlation rules
- C. Alert management rules
- D. Task rules
Answer: C
NEW QUESTION # 75
If more than one event rule applies to a particular event or metric, which of the event rules will run based upon the Order of execution number?
- A. All event rules will run, from the highest to the lowest Order of execution numbers.
- B. All event rules will run, from the lowest to the highest Order of execution numbers.
- C. Only the event rule with the highest Order of execution number will run.
- D. Only the event rule with the lowest Order of execution number will run.
Answer: A
NEW QUESTION # 76
Which is an invalid state for an alert?
- A. Processed
- B. Flapping
- C. Reopen
- D. Closed
Answer: A
NEW QUESTION # 77
During CI binding, CI matching is done using which two fields? (Choose two.)
- A. Node
- B. Source
- C. Message Key
- D. Additional Information
Answer: A,D
NEW QUESTION # 78
What type of system can a MID Server can be installed on?
- A. OpenVMS System
- B. Mac OS X System
- C. Microsoft Windows Server
- D. Microsoft Windows Desktop
- E. Linux System
- F. Any system inside the customer firewall
Answer: C
Explanation:
Explanation/Reference: https://docs.servicenow.com/bundle/orlando-servicenow-platform/page/product/mid-server/reference/r_MIDServerSystemRequirements.html
NEW QUESTION # 79
A customer informs you that they already have monitoring and event management tools.
Which of the following describes the extra value that ServiceNow Event Management provides? (Choose four.)
- A. ServiceNow Event Management Alerts, Incidents, Problems, and changes are automatically correlated with CIs and Business Services that can be visualized in Business Service maps.
- B. ServiceNow Event Management provides state-of-the-art performance monitoring capabilities across a wide array of different types of infrastructures.
- C. ServiceNow Event Management manages relationships between alerts and related incidents to maintain an end-to-end event management lifecycle.
- D. ServiceNow Event Management utilizes the power of integration with leading monitoring systems to automatically create actionable alerts.
- E. ServiceNow Event Management provides a business-centric platform and single system of record for service monitoring and remediation results, to better control and manage performance and availability.
Answer: A,C,D,E
Explanation:
Explanation/Reference:
NEW QUESTION # 80
What is one of the main benefits of using Event Management and Operational Intelligence?
- A. To proactively warn against possible service outages using a range of advanced predictive machine learning methods.
- B. To improve service availability by helping IT staff pinpoint service issue causes and evaluate the impact of planned changes.
- C. To rapidly configure and launch secure, agentless discovery of hardware and software resources and their relationships.
- D. To increase service agility and produce fast, predictable results by automating manual, routine, error-prone tasks.
Answer: A
NEW QUESTION # 81
The ServiceNow standard and shared set of service-related definitions that enable and support true service level reporting is known as what?
- A. Common service data model
- B. Service level data model
- C. Business service data model
- D. Application service data model
Answer: D
NEW QUESTION # 82
What Event Management module allows for configuration of automatic task creation?
- A. Event rules
- B. Alert correlation rules
- C. Alert management rules
- D. Task rules
Answer: C
Explanation:
Reference: https://docs.servicenow.com/bundle/newyork-it-operations-management/page/product/event- management/task/create-alert-management-rule.html
NEW QUESTION # 83
A four node cluster makes up the components (CIs) of a Business Service. The impact influence for the cluster is set to 60%.
How many members of the cluster must be in a Critical state in order for the Business Service to display as Critical in the Impact Tree?
- A. 0
- B. 1
- C. 2
- D. 3
Answer: D
NEW QUESTION # 84
What would you use as a central location to explore the CMDB class hierarchy, CI table definitions, and CIs?
- A. CI Remediations
- B. CI Relation Types
- C. CI Class Manager
- D. Process to CI Type Mapping
- E. CI Identifiers
Answer: C
Explanation:
Reference: https://docs.servicenow.com/bundle/orlando-servicenow-platform/page/product/configuration- management/concept/c_CMDBClassifications.html
NEW QUESTION # 85
The MID Server requires an outbound connection on which port?
- A. 0
- B. 1
- C. 2
- D. 3
Answer: A
NEW QUESTION # 86
Copies of checks that have been included in Agent Client Collector policies are known as what?
- A. Check mirrors
- B. Check models
- C. Check clones
- D. Check instances
- E. Check definitions
Answer: D
NEW QUESTION # 87
What role is required to create a Technical Service?
- A. evt_mgmt_operator
- B. evt_mgmt_integration
- C. evt_mgmt_user
- D. evt_mgmt_admin
Answer: D
NEW QUESTION # 88
If more than one event rule applies to a particular event or metric, which of the event rules will run based upon the Order of execution number?
- A. All event rules will run, from the highest to the lowest Order of execution numbers.
- B. All event rules will run, from the lowest to the highest Order of execution numbers.
- C. Only the event rule with the highest Order of execution number will run.
- D. Only the event rule with the lowest Order of execution number will run.
Answer: A
Explanation:
Reference: https://docs.servicenow.com/bundle/orlando-it-operations-management/page/product/event- management/task/t_EMViewEventRule.html
NEW QUESTION # 89
You have an event that needs to be bound to a non-host CI.
Which attribute needs to be removed from the Transform and Compose tab?
- A. Source Instance
- B. Node
- C. Metric Name
- D. Resource
Answer: B
NEW QUESTION # 90
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The CIS-EM certification is valuable for professionals who want to advance their career in IT service management or cybersecurity. It demonstrates the candidate's expertise in implementing and configuring the ServiceNow Event Management application, which is a critical component of any organization's IT operations. Certified Implementation Specialist-Event Management Exam certification is recognized globally and is a valuable asset for professionals who want to work for multinational organizations.
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