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NEW QUESTION # 40
Infiwawe offers Internet and voice services to residential customers. In order to provision the services engineer have to visit the customer location and install the Modem, then provide the modem related data over phone and share the details required to sent to the fulfillment system. Infiwave has identified that having the technician provide the details in phone is error prone.
What two feature from Industries Order Management shall infiwave use to support this functionality and correct order capture.
- A. Implement a milestone orchestration item to execute request on the fulfillment system for activation
- B. Implement push orchestration item, assign it to technician and configure omni scripts for the technician to fill details
- C. Implement a manual orchestration item, assign it to the technician and configure an omni scripts for the technician to fill details
- D. Implement a callout orchestration item to execute a request on the fulfillment system for activation
Answer: D
NEW QUESTION # 41
ABC cloud currently using communication cloud's order management (OM) to orchestrate orders, they also want to start using it for billing activation. ABC cloud's architecture principle is to use an Apigee (Middleware) layer between industries OM and any underlying systems. The billing system interface requires a series of callouts in order to place an order. Which solution should a consultant propose?
- A. Configure single synchronous callout task and push the entire payload for Apigee to split into series of calls. The asynchronous callout will accept synchronous response from apigee and asynchronous responses from Apigee about the result of the order submission.
- B. Configure an Autotask and integration procedure that orchestrate a series of calles to the billing system via Apigee.
- C. Configure single synchronous callout task and push the entire payload for Apigee to split into series of calls. Accept synchronous response from Apigee. Configure a Push Event for asynchronous response from Apigee about the result of the order submission.
- D. Configure a synchronous call out task for each request to the billing system as well as dependencies between those to orchestrate correct sequence
Answer: A
NEW QUESTION # 42
Universal Connect (UC) offers a router to its customer which is included as part of the business internet offer. However, the router has no commercial significance to the selling process. UC is currently using industries Order Management (OM). How should a consultant model with respect to the business internet offer?
- A. Model the router as separate standalone offer and add the router once the business internet offer is added via an auto add rule
- B. Model the router as a default child product of business internet offer but hide it from the quote document before sending it to the customer for review
- C. Model the router as an attribute of the business internet offer with a default value of 'included'
- D. Model the router technical product and decompose it from the business internet offer.
Answer: D
NEW QUESTION # 43
Universal containers want to include Product A every time they sell the bundle B.
Users can opt out this product if they want but cannot take a quantity of more than 1 per bundle. How should a consultant configure the product in the system?
- A. Add an Auto Add rule to include product A with bundle B
- B. Configure the cardinality Min as 1, Max 1 and default as 1
- C. Configure the cardinality Min as 0, Max 1 and default as 1.
- D. Add a Recommendation rule for Product A when bundle B is added
Answer: C
NEW QUESTION # 44
Sonic telecommunication delivers B2C internet (broadband) and TV services to the customer and technician need to perform various task for the add product operations. At one point in the flow there is a manual task that required technician to complete the steps and to provide information back to order management system to identify the equipment ordered, which action should consultant take to support the manual task resolution?
- A. Use the integration procedure to manage the various task that technician need to undertake
- B. Use data raptor to assist with integration and introduce several manual task into the flow.
- C. Design and attach the omni scripts to the manual task to help technician with each step that are required to be completed manually
- D. Use call out to fully automate the flow so that no manual steps are required
Answer: C
NEW QUESTION # 45
Orbit telecommunication has announced that their B2C mobile business is doing well and there will be high order increase next year well beyond anything they had planned.
What are the two preparatory steps that a consultant should take to ensure the stability in production?
- A. Ensure Enterprise sales management (ESM) is employed to split the large order prior to submission to order management system
- B. Ensure platform events mode is enabled
- C. Ensure that customer have enough Async Apex Callouts and platform events available to cover the load
- D. Ensure mule soft is employed for integration to reduce the consumption of salesforce resources
Answer: B,C
NEW QUESTION # 46
Universal containers (UC) is a communication service provider using commination cloud. As a part of internet order fulfillment, UC warehouse agents will use salesforce to enter a router's barcode and enter the shipping tracking number of the router. How should a Communication cloud consultant solve this requirement?
- A. Configure a manual task Orchestration item that will launch a flow to enter the router's barcode number and shipping tracking number.
- B. Configure an Autotask Orchestration item that will automatically launch an OmniScript to enter the router's barcode number and shipping tracking number
- C. Configure a Manual Task Orchestration item that will launch an OmniScript to enter the router's barcode number and shipping tracking number
- D. Configure a Push Event Orchestration item that will receive the router's barcode number and shipping tracking number
Answer: C
NEW QUESTION # 47
ABC cloud is using communication cloud's order Management for the provision and activations of service. As part of the integration with ERP, the ERP order identifiers are required to be saved in the synchronous response in the SFI order record for the reference and troubleshooting purpose. A consultant has started their design using existing velocity process libraries. What solution should consultant propose to save ERP order identifiers back to salesforce Order record.
- A. Enhance OOTB integration adaptor to process CREATE response from ERP and save returned ERP order identifier to SFI order record
- B. Configure GET ERP order callout task straight after the callout task that create an order in ERP. Enhance out of the box integration adaptor to process GET response from ERP and save returned ERP order identifier to SFI order record
- C. Configure integration procedure in conjunction with Auto Task to perform CREATE order in ERP and process response to save return from ERP order identifiers using Load DataRaptor.
- D. Configure response data raptor bundle to process create response from ERP and save returned ERP order identifier to SFI order record
Answer: D
NEW QUESTION # 48
United telecom has large product catalog; over time their catalog has increased in number of factors. They have choosen communication cloud as their product of choice to reduce their product catalog size. Which are the two steps shall consultant take to migrate these issue and build a stable product catalog.
- A. Mark the orderable flag on the legacy system to false so that they cannot be used.
- B. Make use of object types and attributes to better handle scalability using EPC functionality.
- C. Bundle the similar product together to reduce the volume
- D. Rationalize the product catalog by identifying duplicates and legacy products that can be removed
Answer: B,D
NEW QUESTION # 49
The discovery phase has identified the industries order management should integrate with the provisioning system using HTTP protocol, however to activate the service the external system requires two HTTP requests passing formatted JSON payloads. A temporary identifier is returned from the first request and must be used on the second one, but it has no relevance to CRM. The provisioning system is known to reply within 750ms for each request. What are two out of the box options for integration within this system?
- A. Use Data raptor technology to make the request and return the response to order management
- B. Design for one callout each request and save the identifier in a non-assetizable attribute on the fulfillment request line
- C. Design for one callout each request and cache the identifier in memory
- D. Design integration procedure that makes both request and returns the result to order Management.
Answer: A,B
NEW QUESTION # 50
Universal Connect (UC) sells several mobile devices to its customer. UC has several attribute like color, storage and screen size that are common across mobile devices. UC is looking for recommendation around efficiency them using SFI product catalog. How should consultant model the product catalog for UC?
- A. Create 'Mobile Offer Spec Type' object with common attribute and set the patent object type as 'Base offer Spec Type'. Then associate mobile device offers with 'Mobile Offer Spec Type' Object Type.
- B. Create 'Mobile offer Spec Type' with base attribute as parent object type and associate mobile device offers with object type and add additional attributes
- C. Create 'base offer Spec Type' object type with all attribute and associate mobile device offer with this object type
- D. Create 'Mobile Offer Spec Type' object with common attribute and set the patent object type as 'Base offer Spec Type'. Then associate mobile device offers with 'Base Offer Spec Type' Object Type.
Answer: B
Explanation:
Base offer Spec Type should not have object sub type as best practice
NEW QUESTION # 51
UC sales 8 similar home phone offering commercial offerings to its customers. UC wants commercial offering decompose to the same CFS Technical product. What shall consultant recommend to achieve this requirement.
- A. Create one decomposition relationship each from all commercial offerings to the same technical product
- B. Create multiple decomposition relationship from all commercial offering to the same technical product and set the parent class product to Account.
- C. Create multiple decomposition relationship from all commercial offering to the same technical product and set the parent class product to order item
- D. Create one decomposition relationship each via one parent class product from all commercial offerings
Answer: D
NEW QUESTION # 52
niversal containers (UC) is a communication service provider using commination cloud. UC negotiate customer specific pricing with a B2B customer, which will subsequently be used for the pricing order by thle customer, which two actions must a consultant take to meet this requirements?
- A. Create New Offering, Configure Price List Entries for the customer specific pricing and mark it as a frame agreement offering
- B. Create a Contract, add Contract line items for the customer specific pricing and mark it as a Frame Agreement Contract
- C. Create a Quote, add customer contract based discounts for the customer specific pricing and create a Frame Agreement from the Quote
- D. Create a New Promotion, Configure Price Overrides for the customer specific pricing and mark it as a Frame Agreement Promotion
Answer: C
NEW QUESTION # 53
A telecom service provider offers internet, mobile and TV services that can be sold as bundled and independently. Fulfillment consultant designer is designing the orchestration order that contains any combination to consistently improve the customer satisfaction, the consultant need to design a solution that makes the service available to consumers for consumption and support changes for completely fulfilled offers even when other are still being same. what is the recommendation approach for an assets management strategy in this case?
- A. Module each offer as top offer, Use the standard assetization in orchestration to assetize the offer that have been ordered
- B. Module the offer as a triple play bundle, Use standard assetization in orchestration to assetize the offer that have been ordered
- C. Module the offer as a top level offers, Use staged assetization in orchestration to assetize the offer that have been ordered
- D. Module the offer as a triple play bundle, Use staged assetization in orchestration to assetize the offer that have been ordered
Answer: C
NEW QUESTION # 54
United Telecom has completed the high level design (HLD) phase and has information about the objects involved, data volumes, and file requirements, which three steps should a consultant take to assess the storage need on communication cloud.
- A. Access the archiving strategy and determine how storage will be cleared though archiving.
- B. Analyze the storage usage of the existing legacy system
- C. Analyze an external data storage system for more cost effective data storage
- D. Identify the storage needs between data storage and file storage.
- E. Calculate the file and data storage required based on required data volume and file attachment requirements.
Answer: A,B,E
NEW QUESTION # 55
UC have completed migration into developer org. Now they are using partial copy sandbox. What are the two reason why consultant should recommend doing a full data load in full copy sandbox before production load?
- A. To identify the data error that was not surfaced during testing with subset of data
- B. To identify the metadata related error not previously seen with a subset of data
- C. To identify the risk of hitting governor limit with the production load
- D. To understand how long, the data load in production should take
Answer: A,C
NEW QUESTION # 56
Universal containers (UC) is a communication service provider using commination cloud. UC plans to migrate their B2C customer and their customer services into communication cloud. UC have configured the products in the Enterprise product catalog. Which entities must be migrated and in which sequence to accomplish the migration?
- A. User, Person Account, Billing Account, Service Account, Contacts, Assets.
- B. User, Consumer Account, Billing Account, Service Account, Contacts, Assets Line Items, Assets
- C. Users, Consumer Account, Billing Account, Service Account, Contacts, Assets
- D. User, Contacts, Consumer Account, Billing Account, Service Account, Subscriptions, Assets
Answer: D
NEW QUESTION # 57
A Large Tier 1 Telco with 20 million subscribers needs to move all of their customer data form legacy system to communication cloud. The team have discovered it would take a long time to migrate all the data over.
which approach should the fulfillment designer recommend as the migration strategy to ensure that all the orders uninterrupted through the salesforce platform during migration?
- A. Migrate Data on demand as orders are raised through the salesforce interface and implement a bulk migration strategy
- B. Disable the production system during off peak hours and migrate the data from the old system to the new system. Ensure both new and old system are online during Peak hours.
- C. Partition the data into logical blocks and run the migration in multiple stages over time, allowing for on demand migration data when migrations occurs
- D. Partition the data into logical blocks and run the migration in multiple stages over time, allowing for on demand migration for the non-migrated data to the legacy system
Answer: D
NEW QUESTION # 58
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