[UPDATED 2022] Salesforce Experience-Cloud-Consultant Questions Prepare with Free Demo of PDF
NEW 2022 Certification Sample Questions Experience-Cloud-Consultant Dumps & Practice Exam
NEW QUESTION 32
Northern Trail outfitters (NTO) aims to provide personalization by encouraging its individual customers to self-register in its B2C Experience site. NTO is not looking to create a placeholder account.
NTO Experience consultant has set up self-registration in its Login and Registration pages. NTO's site manager has configured the Allow external users to self-register'' option. NTO uses Customer Community Plus Licenses.
Which two steps are needed to complete self-registration in NTO's Experience site?
Choose 2 answers
- A. Contact Sales customer Support to enable Person Accounts.
- B. Ensure that the Account field is empty in the registration section.
- C. Ensure that the Contact field is empty in the registration section.
- D. Contact Salesforce Customer Support to enable Communities Self Registration Controller.
Answer: A,B
NEW QUESTION 33
Ursa Major Solar (UMS) will be creating a partner portal to distributing leads to partners. Partners will also be able to create their own leads in the portal UMS has decided to use Partner Central template.
- A. Enable Allow External Creation'' in Digital Experience settings
- B. Configure Lead creation Leadon low Distribution inside PRM Workspace.
- C. Create a Lead Process for Lead Distribution
- D. Which three should UMS take at a minimum In order to meet the requirement?
- E. Create a Lead Queue for Lead Distribution.
Answer: C
NEW QUESTION 34
DreamHouse Reality (DR) is looking to enter the insurance business. After discussing with business advisor. DR has decided to use independent agents to manage claims.
Which two feature are available for DR to implement a solution involving insurance agent persona?
Choose 2 answers
- A. Insurance Agent Portal Lightning template
- B. Financial Services Lightning template
- C. Insurance agent permission set license
- D. Financial Services Community permission set license
Answer: A,D
NEW QUESTION 35
Ursa Major Solar would like its Experience Cloud site's guest users to benefit from the suggestions that come from autocomplete on search terms.
How should the administrator configure this?
- A. In the Search component property editor, open the Autocomplete section and click desired objects to appear in autocomplete. Select "publicly available".
- B. In the Hero component property editor, open the Search Results section and click desired objects to appear in autocomplete. Select "publicly available".
- C. Use the Developer Console to add code to allow for autocomplete functionality.
- D. In Salesforce Setup, type "support settings" in the quick find box. Under the Autocomplete header, select the objects to appear in autocomplete for guest users.
Answer: A
NEW QUESTION 36
What are two Salesforce recommendations for setting up partner roles in large orgs? Choose 2 answers
- A. Create partner roles in a separate branch in your Role Hierarchy.
- B. Reduce the number of roles to one to improve system performance.
- C. Grant partner users access to the partner account using a Sharing Rule,
- D. Create partner roles in the same branch in your Role Hierarchy.
Answer: A,C
NEW QUESTION 37
Bloomington Caregivers (BC) wants to share Covid-19 related information with all site visitors, including unauthenticated users.
Which three things should BC in mind about unauthenticated or guest user access?
Choose 3 answers
- A. Guest user can't access records via manual sharing
- B. Guest user external organization-wide defaults are always set to Public.
- C. Guest user external organization-wide default are always set to Private.
- D. Guest user can't be members of public groups or queues.
- E. Guest user can't records via manual existing records
Answer: A,C,D
NEW QUESTION 38
Universal Containers (UC) is a conglomerate with various lines of business operating worldwide. UC helps finance crop research, provides insurance services to coffee growers, and manufactures specialized coffee machines and other products. UC also has a franchise unit to help grow its franchise business worldwide. UC is planning to build multiple portals and sites to support its various lines of business.
What two points should UC keep in mind when selecting a template for these sites and portals?
Choose 2 answers
- A. Insurance Agent Portal template becomes available once Financial Services Cloud is correctly set up in an org.
- B. Industry-specific Lightning Bolt solutions are available today but not templates. Pencil & Paper
- C. Industry-specific templates as well as Lightning Bolt solutions are available today.
- D. Industry-specific templates are available today but not Lightning Bolt solutions.
Answer: A,C
NEW QUESTION 39
Ursa Major Solar (UMS) wants to differentiate between the leads created by partners and the leads created by its own Sales team. All lead records are shared with partners: however, some of the information captured by the Sales team on the lead record should not be shared with partners.
Which two steps should UMS take at a minimum in order to meet the requirement?
Choose 2 answers
- A. Enable "Lead Sharing" in Digital Experience settings.
- B. Create Page Layouts far Lead Distribution.
- C. Create a separate channel for partners in PRM Workspaces.
- D. Create Lead Record Types for Lead Distribution.
Answer: B,D
NEW QUESTION 40
Northern Trail Outfitters (NTO) is building a digital experience for its independent researchers who will be collaborating with NTO's staff on their research-related submissions.
Which user visibility setting needs to be enabled at a minimum?
- A. Portal User Visibility
- B. Site User Visibility
- C. None
- D. Guest User Visibility
Answer: A
NEW QUESTION 41
Northern Trail Outfitters (NTO) reports that 50% of calls to its support line are for repeatable issues.
Using standard out-of-the-box functionality, in which ways can NTO decrease its call volume using an Experiences site?
Choose 3 answers
- A. Create a public ''announcement only' group for moderators to address common questions.
- B. Create an FAQ Knowledge article.
- C. Enable Chatter Questions to encourage peer-to-self-service
- D. Create an FAQ rich text component on the Home page.
- E. Deploy a chatbox to address common questions.
Answer: B,C,E
NEW QUESTION 42
DreamHouse Realty (DR) plans to expand its business by offering insurance products ta home buyers. DR will use its network of independent agents to manage claims in their region. Agents will need to work with DR on settlement and adjustment approvals.
What should the Experience Cloud consultant recommend?
- A. Create a digital experience for agents and an app for employees.
- B. Create a peer-to-peer forum for agents and share the URL with employees.
- C. Create a digital experience for agents and share the URL with employees.
- D. Create a self-service community for agents and an app for employees.
Answer: A
NEW QUESTION 43
How can Sharing Sets be used to share records with Customer Community users?
- A. Create one Sharing Set, select the 'All Objects options for the Sharing Set, and add the Customer Community profiles to the Sharing Set.
- B. Create one Set per object and add the Customer Community profiles to each Sharing Set.
- C. Create one Sharing Set and add the objects to share in the Sharing Set.
- D. Create one Sharing Set and use a Sharing Rule to share records with users in the Sharing Set.
Answer: C
NEW QUESTION 44
Ursa Major Solar (UMS) would like to render a header and footer from an external content management system into its customer portal.
Which feature should UMS use to accomplish this?
- A. CMS Connect
- B. Rich Content Editor
- C. Compact Header Properties
- D. Developer Console
Answer: B
NEW QUESTION 45
Northern Trail Outfitters has configured chat so customers can quickly get answers to their questions by chatting with an agent while browsing the Experience site.
How should an administrator embed the chat window in an Experience site?
- A. Add the Embedded Service component to Builder pages.
- B. Create an Embedded Service quick action.
- C. Create a custom component using the Embedded Service API.
- D. Configure the Embedded Service connector.
Answer: A
NEW QUESTION 46
Universal Containers (UC) wants to create a do-it-yourself site for its existing and prospective customers. The site will contain articles, belong manuals, and FAQs. Users will be able to ask questions and answer other users' questions on the site.
Which two Experience Cloud features should UC focus on as it starts building out the site?
Choose 2 answers
- A. Document Library Model (DLM)
- B. Public Site Connect
- C. Guest user and public access settings
- D. Content Delivery Network
Answer: C,D
NEW QUESTION 47
What does a system administrator need to do when creating Experience Cloud users?
- A. Add user to an account as a contact record.
- B. Click the "Log In to Site as User" button.
- C. Add user to an account as a user record.
- D. Assign Partner Community Plus license to the user.
Answer: A
NEW QUESTION 48
Universal Containers (CU) is looking to create a site that supports channel sales, leads distribution, and deal registration.
Which template should UC select?
- A. Customer Account Portal
- B. Build Your Own
- C. Help Center
- D. Partner Central
Answer: D
NEW QUESTION 49
DreamHouse Reality (DR) is switching to a franchise-based business model in order to grow its market share.
Franchises as well as properly appraised at DR, will immediate access to a real estate opportunity in their area as soon, as it crosses a threshold.
What should the Experience Cloud consultant recommend for record sharing?
- A. Apex sharing
- B. Account Hierarchy
- C. Sharing Rule
- D. Sharing Set
Answer: C
NEW QUESTION 50
Northern Trail Outfitters (NTO) is evaluating Experience Cloud forcreating an onboarding app for new hires.
Which two things should NTO consider when creating the onboarding app? Calculator Choose 2 answers
- A. Employee apps are only available in Unlimited Edition.
- B. Chatter posts related to a record will be available in the employee app as well as the main org.
- C. Experience Cloud cannot be used for employee apps.
- D. Not all Chatter posts inside Chatter groups within the employee app will be available in the main org.
Answer: A,B
NEW QUESTION 51
Universal Containers (UC) wants to build a product registration site to allow guest users to register a product. The functionality will involve a multi-step flow.
How should UC enable the guest user to run the flow?
- A. Save the flow with the "System Context Without Sharing-Access All Data" option.
- B. Set the "Enable Lightning Flows for Guest User" toggle option to ON in Setup.
- C. Convert multi-step flow into individual flows and give the guest user access to each flow separately.
- D. Assign a single screen to multi-step flow and give the guest user access via page layout.
Answer: D
NEW QUESTION 52
Ursa Major Solar would like the navigation menu in the customer portal to be vertical.
Which two options make this possible?
Choose 2 answers
- A. Download an app from AppExchange
- B. Write custom code
- C. Edit the default navigation
- D. Fix the header's Position.
Answer: A,B
NEW QUESTION 53
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